Anonymous UserRPA Practice Head at a tech services company
Anonymous UserPrincipal Solutions Architect- Enterprise Applications at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The initial setup is pretty straightforward."
"The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions."
"The product is very fast and responsive. There's no lag time when you are on the platform."
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."
"The cost of this solution could be improved."
"The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."
Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.
Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.
Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.
Microsoft Dynamics CRM is ranked 1st in CRM with 1 review while Salesforce Sales Cloud is ranked 2nd in CRM with 2 reviews. Microsoft Dynamics CRM is rated 9.0, while Salesforce Sales Cloud is rated 7.0. The top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Simple to set up but very complex and expensive". Microsoft Dynamics CRM is most compared with SAP CRM, ServiceNow, Salesforce Service Cloud, Siebel CRM and Oracle Service Cloud, whereas Salesforce Sales Cloud is most compared with Vlocity, Camunda Platform, Pega Robotic Process Automation, Oracle E-Business Suite and Evariant.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.