Microsoft Dynamics CRM vs SAP CRM

Microsoft Dynamics CRM is ranked 4th in CRM Customer Engagement Centers vs SAP CRM which is ranked 8th in CRM Customer Engagement Centers. Microsoft Dynamics CRM is most compared with Siebel CRM, SAP CRM and Pega CRM. SAP CRM is most compared with Microsoft Dynamics CRM, Pega CRM and SAS Campaign Management.
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Ranking
RANKING
Views
10,429
Comparisons
7,613
Reviews
0
Followers
627
Avg. Rating
N/A
Views
3,536
Comparisons
2,538
Reviews
0
Followers
311
Avg. Rating
N/A
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279,296 professionals have used our research since 2012.
Top Comparisons
Top Comparisons
Compared 13% of the time.
Compared 9% of the time.
Compared 8% of the time.
See more Microsoft Dynamics CRM competitors »
Compared 28% of the time.
Compared 14% of the time.
Compared 8% of the time.
See more SAP CRM competitors »
Also Known As
Also Known AsDynamics CRM
Website/Video
Website/VideoMicrosoft
SAP
Overview
Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.
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Sample Customers
Sample Customers Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Brau Union €sterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Mªnchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
14%
Marketing Services Firm
13%
Transportation Company
8%
Government
8%
No Data Available
Company Size
Company Size
VISITORS READING REVIEWS
Small Business
30%
Midsize Enterprise
29%
Large Enterprise
42%
No Data Available
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM Customer Engagement Centers.
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279,296 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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