Microsoft Dynamics CRM vs. Siebel CRM

As of June 2019, Microsoft Dynamics CRM is ranked 3rd in CRM with 1 review vs Siebel CRM which is ranked 8th in CRM with 1 review. The top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". The top reviewer of Siebel CRM writes "A strong database model which needs improvement in UX/UI". Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Pega CRM. Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud and Vlocity.
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Microsoft Dynamics CRM Logo
12,754 views|4,594 comparisons
Siebel CRM Logo
4,089 views|1,536 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
We have to buy a separate license in order to implement the social listening feature.

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348,275 professionals have used our research since 2012.
Ranking
3rd
out of 53 in CRM
Views
12,754
Comparisons
4,594
Reviews
1
Average Words per Review
677
Avg. Rating
8.0
8th
out of 53 in CRM
Views
4,089
Comparisons
1,536
Reviews
1
Average Words per Review
44
Avg. Rating
7.0
Top Comparisons
Compared 13% of the time.
Compared 10% of the time.
Compared 8% of the time.
Compared 29% of the time.
Compared 17% of the time.
Compared 11% of the time.
Also Known As
Dynamics CRM
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Microsoft
Oracle
Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
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Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM. Updated: May 2019.
348,275 professionals have used our research since 2012.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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