Compare Microsoft Dynamics CRM vs. Siebel CRM

Microsoft Dynamics CRM is ranked 2nd in CRM with 1 review while Siebel CRM is ranked 6th in CRM with 1 review. Microsoft Dynamics CRM is rated 8.0, while Siebel CRM is rated 7.0. The top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". On the other hand, the top reviewer of Siebel CRM writes "A strong database model which needs improvement in UX/UI". Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Pega CRM, whereas Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud and Pega CRM.
Cancel
You must select at least 2 products to compare!
Microsoft Dynamics CRM Logo
4,904 views|4,072 comparisons
Siebel CRM Logo
1,685 views|1,437 comparisons
Most Helpful Review
Use Siebel CRM? Share your opinion.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
We have to buy a separate license in order to implement the social listening feature.

Read more »

Information Not Available
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
370,827 professionals have used our research since 2012.
Ranking
2nd
out of 54 in CRM
Views
4,904
Comparisons
4,072
Reviews
1
Average Words per Review
677
Avg. Rating
8.0
6th
out of 54 in CRM
Views
1,685
Comparisons
1,437
Reviews
1
Average Words per Review
44
Avg. Rating
7.0
Top Comparisons
Compared 11% of the time.
Compared 8% of the time.
Compared 28% of the time.
Compared 16% of the time.
Compared 12% of the time.
Also Known As
Dynamics CRM
Learn
Microsoft
Oracle
Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
Offer
Learn more about Microsoft Dynamics CRM
Learn more about Siebel CRM
Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email