Compare Microsoft Dynamics CRM vs. Siebel CRM

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Microsoft Dynamics CRM Logo
3,894 views|3,253 comparisons
Siebel CRM Logo
1,544 views|1,209 comparisons
Top Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The initial setup is pretty straightforward."

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"The solution's order management pack is quite fantastic."

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Cons
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."

More Microsoft Dynamics CRM Cons »

"The solution itself is very heavy."

More Siebel CRM Cons »

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Questions from the Community
Top Answer: The initial setup is pretty straightforward.
Top Answer: I've had a relatively good experience using the resolution. I'm not sure if there are any negative aspects of it. If there was a bit more automation, specifically for marketing tasks, that would be… more »
Top Answer: We primarily use the CRM for our leads and opportunities, and our client data.
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Ranking
1st
out of 66 in CRM
Views
3,894
Comparisons
3,253
Reviews
1
Average Words per Review
557
Rating
9.0
5th
out of 66 in CRM
Views
1,544
Comparisons
1,209
Reviews
1
Average Words per Review
558
Rating
7.0
Comparisons
Also Known As
Dynamics CRM, MS Dynamics CRM
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Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
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Learn more about Microsoft Dynamics CRM
Learn more about Siebel CRM
Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider19%
Government8%
Energy/Utilities Company6%
VISITORS READING REVIEWS
Computer Software Company45%
Comms Service Provider24%
Energy/Utilities Company6%
Government5%
Company Size
REVIEWERS
Small Business64%
Midsize Enterprise18%
Large Enterprise18%
No Data Available

Microsoft Dynamics CRM is ranked 1st in CRM with 1 review while Siebel CRM is ranked 5th in CRM with 1 review. Microsoft Dynamics CRM is rated 9.0, while Siebel CRM is rated 7.0. The top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". On the other hand, the top reviewer of Siebel CRM writes "Good order management and accounts management, however it's quite a heavy solution". Microsoft Dynamics CRM is most compared with SAP CRM, ServiceNow, Salesforce Service Cloud, Salesforce Marketing Cloud and Pega CRM, whereas Siebel CRM is most compared with Oracle Service Cloud, Oracle CRM, Salesforce Sales Cloud, Vlocity and Oracle CX Sales.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.