Compare Microsoft Dynamics CRM vs. SugarCRM

Microsoft Dynamics CRM is ranked 2nd in CRM with 1 review while SugarCRM is ranked 14th in CRM. Microsoft Dynamics CRM is rated 8.0, while SugarCRM is rated 0. The top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". On the other hand, Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Salesforce Service Cloud, whereas SugarCRM is most compared with Microsoft Dynamics CRM, Pega CRM and QuickBase.
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Microsoft Dynamics CRM Logo
4,492 views|3,713 comparisons
SugarCRM Logo
672 views|465 comparisons
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Quotes From Members

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Pricing and Cost Advice
We have to buy a separate license in order to implement the social listening feature.

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Ranking
2nd
out of 59 in CRM
Views
4,492
Comparisons
3,713
Reviews
1
Average Words per Review
682
Avg. Rating
8.0
14th
out of 59 in CRM
Views
672
Comparisons
465
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 14% of the time.
Compared 11% of the time.
Compared 31% of the time.
Compared 20% of the time.
Compared 19% of the time.
Also Known As
Dynamics CRM
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Microsoft
SugarCRM
Overview

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
Offer
Learn more about Microsoft Dynamics CRM
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Sample Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Top Industries
VISITORS READING REVIEWS
Software R&D Company32%
Financial Services Firm13%
Comms Service Provider10%
Media Company10%
No Data Available
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.