We performed a comparison between Microsoft Dynamics 365 Central and SAP Business One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: The main difference between the two solutions is that users of Dynamics 365 say the performance is lacking and do not report an ROI like SAP Business One users do.
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"The initial setup is pretty straightforward."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"Has good integration with Power BI."
"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"Its usability is the most valuable. It is very intuitive and user-friendly. In terms of functionality, it has all the basic functionalities for ERP, such as CRM, sales, and manufacturing. These are the functionalities that we typically use for all SMEs. In terms of localization, SAP Business One is the best. It has got localization across all countries, which is an advantage. No other solution has such localization."
"The relationship map is very useful for us."
"The most valuable feature of this solution is Financial Management."
"We have been satisfied with the technical support."
"The ability to link documents to accounts, partners and events via the Golden/Yellow Arrow feature is very useful."
"It is quite simple, and it is suitable for medium and small businesses."
"I had been using it for the end-to-end functionality."
"The documentation part and the user manuals provided by SAP are quite comprehensive."
"The configuration packages can be somewhat tiresome at times, and they can be slow when loading data."
"Its task scheduling and manufacturing models need improvement."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"The performance and virtual machine backup is not good with this solution and need improvements."
"The solution is stable, but it could improve."
"The reporting tool has room for improvement."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"In Thailand, the support here could be better. The process to get an answer is too long."
"The standard SAP Business One is sufficient for the Indian region. There is no need for further enhancement as custom solutions can be designed and developed to meet specific needs. For example, HR and payroll is not a standard feature of the solution, but they can be created as a separate custom solution. However, payroll is not a standard function due to the varying norms and regulations across India's 29 states and union territories. Therefore, a standard payroll solution cannot be provided by SAP to add utility and features. Adding it would lead to different versions of the solution and more complexity in managing them. However, it would be useful to have addons to cover the other states which have different regulations."
"In the next release, I would like to see the inclusion of cloud features."
"Production area and Bill of Materials: effective date and Subcontracting process."
"It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production. We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One."
"SAP Business One would be a great product if more customization is available."
"It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System."
"More support can be provided on the web client end."
"Business One doesn't have a proper master data management function."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 4th in ERP with 38 reviews while SAP Business One is ranked 3rd in ERP with 29 reviews. Microsoft Dynamics 365 Business Central is rated 8.4, while SAP Business One is rated 8.0. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP Business One writes "Caters to the company's B2B business model and highly stable solution". Microsoft Dynamics 365 Business Central is most compared with Microsoft Dynamics AX, SAP S/4HANA, SAP ERP, Oracle E-Business Suite and Odoo, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Oracle Fusion Cloud ERP, SAP S/4HANA Cloud and Epicor ERP. See our Microsoft Dynamics 365 Business Central vs. SAP Business One report.
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Both are not the right fit for Manufacturing company because these 2 solutions are built for small and medium size enterprises mainly for accounting purpose but not for operations. They need modules like Production planning & Scheduling, Quality management, adv' inventory optimization, Shoop floor control, Supplier management, Adv' warehouse, Inbound and outbound logistics and so on.
Regards, Mohammed Shakir (shakir52268@gmail.com)
Hi Sanjay,
My recommendation is to evaluate ERP software from a long-term perspective as it is a big investment. As I understand, your organization is growing and needs better control and reporting hence you are looking for business transformation and digitalization therefore ERP is the first step in business transformation.
As Inteliwaves (visit us at www.inteliwaves.com) are in the SAP consulting field a company based out of Mumbai, India we are dealing with the business requirement for ERP implementation day in and day out, and from our past experience we have observed that customers who have implemented small scale ERP software do not support business growth due to scalability issue and after few years they need to look for another solution for their growing business demand.
I will recommend you to checkout for the SAP Public cloud option which is best in the current market scenario. Please lets us know if you need more details on SAP Public cloud solution or demo as we are an SAP partner. Thanks & regards, Manish, manish.chhatbar@inteliwaves.com, 9930636260
I think you should first look at Dynamics BC. We have provided consulting services to your company and knows in-and-out of your processes. Ranthosh knows me very well. You can reach out to me at 9811359356
Look at e10x-ERP (educe10x.com). Built natively for the cloud, connects using a browser, and no need for hefty hardware installations, etc. e10x-ERP is focused on SMB manufacturing companies and has a suite of modules that will fit your requirements. The modules include attendance and payroll which most other ERPs do not offer as standard.
Also, integrated with WhatsApp Business (for auto reports, auto messages to customers, suppliers, etc), email, trigger, and event-based reports, integrated with GST (ASP).