We performed a comparison between Microsoft Dynamics 365 Business Central and SAP ERP based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP ERP is designed for medium to large sized organizations and users feel it can cover potentially every business process in an organization. The solution offers robust control and governance and is very stable. However, in terms of deployment and technical support, users are happier with Microsoft.
"We are getting more features after switching to Microsoft 365."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"It is easy to use, and it works very well for small-scale companies."
"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly."
"Our data is much more manageable than before."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integration with Microsoft's AI capabilities."
"SAP ERP's interface is pretty easy nowadays, as it has evolved over time and has been made as user-friendly as a person would like it."
"SAP ERP provides the perfect database and options for additional production. It's also good for finance analytics, production drill-down, and other types of analysis."
"The best thing that SAP ERP has is the extensive coverage of processes for every field and business unit such as procurement, inventory, financials, asset management, plant maintenance, and production. We can cover up to 99.9% processes of our organization, which is the best thing about this solution. It also has a very good capability to integrate with other applications. The security and authorization level of SAP ERP is very high. No other solution can match this level."
"The valuable feature of SAP ERP is that everything is connected and under one roof, creating a unified system."
"I like the solution’s features in finance, supply chain, sales, and distribution."
"Heavy integration is available with all types of systems, and we use it."
"The most valuable feature of SAP ERP is the integration. It can be seamlessly integrated across the board."
"Overall the solution is very good in the industry."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"I would like to improve the tool’s reporting and coding part."
"The solution is stable, but it could improve."
"I wouldn't say that Microsoft Dynamics is very scalable."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"The stability could always be improved."
"It would be nice if the integration process was easier."
"As our company grew we had to switch from Microsoft Dynamics NAV to a solution that was suited for larger-sized companies."
"One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high."
"Could be more user friendly."
"SAP ERP needs to be more innovative when it comes to areas like mobility and the internet."
"I'm only working on the front end with ERP's user interface, which isn't very easy for end-users. It's an old-school interface, so it's often challenging to find what you need."
"The user interface needs to be improved."
"There are a lot of manual tasks that are used by a lot of people, so it is a very good candidate for RPA."
"In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding."
"Customizations are a bit expensive."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP ERP is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, Odoo and Oracle E-Business Suite, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Ramco ERP. See our Microsoft Dynamics 365 Business Central vs. SAP ERP report.
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We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
