We performed a comparison between Microsoft Dynamics 365 Business Central and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is customizable so we can tune it according to our requirements."
"The initial setup is easy."
"The solution is easy to use, flexible, and customizable."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product."
"I have found the most valuable features are the interface, which is very good for all users, and the database performance is good."
"We have access to all types of reports in a single solution."
"I find the Production Planning Cockpit (PPC) and Material Requirements Planning (MRP) most valuable modules."
"It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day."
"Responsive, comprehensive and optimized solution."
"From a technological point of view, the in-memory database is one of the key highlights."
"It is a very powerful, highly customizable tool."
"The most valuable feature is that HANA loads from memory, which means it loads very quickly."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"The performance and virtual machine backup is not good with this solution and need improvements."
"There is room for improvement in terms of compatibility."
"We need to customize more often than we would like."
"It could be more stable."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"They need to improve their processes."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"In a feature release, they could improve by adding budgetary features."
"We would like to see more DevOps capabilities in the future."
"A virtual machine could exist to make everything available on a single deployment."
"If S4HANA has more AI and machine learning, it will be better and easier for reporting and dashboarding."
"The common issues being raised right now by the end users are mostly related to the usability."
"So, there is room for improvement in pricing. HANA is not a simple product; it's quite complex by design."
"It requires a lot of planning to implement the product correctly."
"There should be a place where I can get the best available applications in one place. Currently, Fiori applications are available in different tiles on the dashboards. If anyone wants to check the financial, sales, and inventory reporting in one place, it is not possible in Fiori. We would have to develop a custom Fiori application. If that feature can be incorporated into the standard Fiori, it will be helpful for us."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP S/4HANA is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Microsoft Dynamics 365 Business Central is most compared with Microsoft Dynamics AX, SAP Business One, SAP ERP, Oracle E-Business Suite and Odoo, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Oracle E-Business Suite and NetSuite ERP. See our Microsoft Dynamics 365 Business Central vs. SAP S/4HANA report.
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Hello Amit, I am posting this answer on behalf of Gene Hammons, a Director at a small tech services company. He says: "Hey Amit - I believe there are huge price differentials between SAP S/4 HANA and MS D365 Business Central (the new web version of the old Navision code base). In most of our clients evaluating SAP we're comparing that to the D365 Finance & Operations (the new web version of the old Axapta code base). Pricing-wise, we'd see $3m for SAP, $1.5m for D365 F&O, and $400k for D365 BC. There is Business One from SAP that would fit in the middle of those Dynamics price points - and it's all relative, a smaller company would cost less, a larger company more - but you see where the competition would play. We do get a lot of calls from companies who have licensed D365 Business Central as part of their Microsoft IT stack and try to implement it themselves. After a couple of years, they start calling around and find out you need a real consulting team to get anywhere - and that's not free. Anyway - the key is who you partner with, make sure they have plenty of experience in your size company, in your industry - and let your business requirements drive the evaluation. The pros and cons of each system are only relevant depending on the requirements of your particular business model - any of these have the ability to be a total nightmare or productivity dream depending on where you try and fit them."
Hi Amit, I have experience with both SAP S/4HANA and Dynamics. SAP is a Tier 1 system, meaning it is meant for very large multinational companies. If you are looking for a midmarket solution, Dynamics Business Central is a better alternative, if you are in a country that is supported either by Microsoft or by an ISV partner. An ISV is an extension on top of Business Central that offers productized functionality (it is as if MSFT has extended it). For your company, it is possible an ISV with business domain-specific logic is possible. With the right partner and extensions (standard products), you can reduce your ERP implementation effort by 80%. Although SAP is a very good high-end ERP solution, it has a price and implementation cost. For the midmarket, MSFT is trying to reduce this radically with a combined offering of an ERP system with a low-code extension platform (Power Platform). From my experience, never go for on-premise, always go for cloud. Also use your own cloud environment, not a partner one. It is your ERP system, never get a partner to take you hostage. I have experience in the domain your business is operating in. I know many run on a Business Central platform.
Hello Amit,
I believe I can safely recommend SAP S/4HANA as a better ERP solution for your organization. Being directly involved in multiple SAP implementation projects, I have seen organizations transform and grow with S/4HANA. The only concern is the cost as I see it because SAP S/4HANA is costly as compared with other products.
Another thing that you need to consider is the change in management in your organization. SAP encourages organizations to adopt best practices and in doing so, users are not always facilitated. So how flexible your organization is when it comes to adapting the change is a million-dollar question.
Let me know if you need further details and we can specifically discuss accordingly.
Regards,
Muhammad Tuaha Mustafeez
SAP Solution Architect & Project Manager