We performed a comparison between Microsoft Dynamics 365 Business Central and SAP S/4HANA Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"We like the manufacturing and case management modules."
"The initial setup is easy."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"It's quite useful for our production line, and it's easy to configure to our requirements."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"I like that it saves every transaction, so anything is traceable."
"SAP S/4HANA Cloud provides easy database access."
"I like the SAP offerings and the standard best practices included in the SAP S/4HANA Cloud version."
"SAP is an extremely powerful ERP. In my past company, we used it on a massive large scale, and it was amazing."
"The ability to access and analyze data in real-time has significantly improved our reporting efficiency."
"It is a straightforward solution."
"S/4HANA Cloud is very stable."
"Since SAP S/4HANA Cloud is a SaaS application, it is already providing a lot of standard out-of-the-box features."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"The solution could include the retail tool in the native version."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"The product should improve work optimization."
"The solution must provide more AI features."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"The user experience has some room for improvement. S/4HANA covers various scenarios based on the best business practices, but users complain about its user experience. It is not a user-friendly ERP solution. I rate the current UX seven out of 10."
"The initial setup can be complex, depending on the environment."
"The product can be improved by including a module for after-sales service modules."
"The only thing I would improve is the overall user experience, particularly the mobile app. S/4HANA is a powerful, scalable platform, but the user experience isn't positive. It's a bit complex. The look and feel aren't attractive, and the mobile experience isn't great."
"Analytics could be improved."
"UX design is not flexible and lacks compatibility with mobile devices."
"They can improve the interface. It has a client-server kind of interface, which is kind of old."
"When it comes to the SAP PM material's module, it would be nice to see the inclusion of predictive analytics."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP S/4HANA Cloud is ranked 3rd in Cloud ERP with 41 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP S/4HANA Cloud is rated 8.0. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP S/4HANA Cloud writes "A valuable tool for businesses seeking to enhance their overall performance and competitiveness in the digital era". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Oracle E-Business Suite, whereas SAP S/4HANA Cloud is most compared with SAP Business ByDesign, Oracle Fusion Cloud ERP, SAP Business One, IFS Cloud Platform and Anaplan.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.