We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"SCCM is a stable solution."
"SCCM does everything from A to Z for a Windows operating system."
"It is easy to install, and quick to deploy."
"The ability to make collections and deploy to them has been great."
"The most valuable features are application deployment and task-sequenced imaging."
"It's helped us solve problems surrounding patching, installing, and reporting different patches, etc., on the virtual machines."
"It uses detailed descriptions of the workstations, and that is good for me."
"The initial setup is straightforward and not too complicated."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"It's a single system of record and it captures the relationships."
"The initial setup is pretty easy."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"I find that the Discovery and scripting features are the most useful."
"The process involving the original setup of the solution is excellent."
"The biggest advantage of ServiceNow is the value that it brings."
"The ability to integrate MDM would be great."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"The database should be made to be more stable and robust, but not so much the configuration."
"We'd like the solution to make it easier to manage remote users."
"SCCM does not scale well, which is one of the reasons we are not going to continue to use it."
"It would be better if reporting were more user-friendly. I would like to see an upgrade in the reporting structure in the next release. At the moment, you have to use an SQL query or configure it to pull reports through the graphical user interface. Their updates could be more regular. I think Mircosoft updates it every six months. They are also moving many things to Intune, and Microsoft decided to move the deployment solution there. I think SCCM is getting old, and Intune is new."
"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."
"I would like to see more automation."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"They can expand on the plugins for some of the other tools."
"Technical support has not been helpful when we have come across problems."
"Without improvement in the patters, applications can't be discovered"
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
"Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
"We have to pay for a license."
"The price model is different for every client."
"Presently, I am using a free trial version."
"Its price is okay because it is part of our licensing."
"There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it."
"The price could be better. It's a bit on the pricey side."
"It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."
"This solution is a paid option within the ServiceNow framework."
Microsoft Endpoint Configuration Manager (MECM, formerly SCCM or System Center Configuration Manager) is a software management suite that allows users to manage large numbers of Windows-based computers and servers.
Configuration Manager features software distribution, operating system deployment, remote control, network protection, security management, patch management, and hardware and software inventory, among other services. It allows you to set configuration and security policies, keep your software up-to-date, and monitor your system status while giving your employees access to corporate applications on whatever devices they choose.
Configuration Manager allows you to manage computers using macOS, Windows UNIX, or Linux, and mobile devices running iOS, Windows, or Android operating systems. It can be integrated with Microsoft Intune, allowing you to manage computers connected to a corporate network.
With Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.
Benefits and Features
Reviews from Real Users:
Users of MECM like that it is stable and flexible. Patching is one of its most useful features, although users cite many other features as useful as well. One user stated that "It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments." Overall, “the entire solution, from end to end, is excellent.”
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
Microsoft Endpoint Configuration Manager is ranked 2nd in Server Monitoring with 31 reviews while ServiceNow Discovery is ranked 8th in Server Monitoring with 8 reviews. Microsoft Endpoint Configuration Manager is rated 8.0, while ServiceNow Discovery is rated 8.2. The top reviewer of Microsoft Endpoint Configuration Manager writes "A stable systems management software product with useful package deployment and application deployment features". On the other hand, the top reviewer of ServiceNow Discovery writes "Stable with good encryption but technical support isn't helpful". Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, BigFix, ManageEngine Desktop Central, Ivanti Patch for Windows and Red Hat Satellite, whereas ServiceNow Discovery is most compared with Tanium, SolarWinds Server and Application Monitor, AWS Cloud Map, ScienceLogic and Nagios XI. See our Microsoft Endpoint Configuration Manager vs. ServiceNow Discovery report.
See our list of best Server Monitoring vendors.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.