We performed a comparison between Microsoft Exchange Online Protection (EOP) and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the product's ZAP feature."
"You can use the product to create special accounts."
"The initial setup is just a standard process."
"It has a really nice web-based administration console."
"The initial setup was easy. The configuration process is very straightforward."
"It is an easy solution."
"It's definitely scalable."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The licensing can be on the expensive side, especially in the cloud space."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"The solution must improve the user experience."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The solution lacks to elaborate on its spam policies."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
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Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Trend Micro ScanMail is ranked 27th in Anti-Malware Tools with 5 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trend Micro ScanMail is rated 6.6. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Symantec Messaging Gateway, whereas Trend Micro ScanMail is most compared with Trend Micro Email Security, Fortinet FortiMail, Microsoft Defender for Endpoint, CrowdStrike Falcon and Cisco Secure Email. See our Microsoft Exchange Online Protection (EOP) vs. Trend Micro ScanMail report.
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