Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail comparison

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Executive Summary

We performed a comparison between Microsoft Exchange Online Protection (EOP) and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Exchange Online Protection (EOP) vs. Trend Micro ScanMail Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the product's ZAP feature.""You can use the product to create special accounts.""The initial setup is just a standard process.""It has a really nice web-based administration console.""The initial setup was easy. The configuration process is very straightforward.""It is an easy solution.""It's definitely scalable.""In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."

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"Its integration with mail platforms is valuable.""I like that Trend Micro ScanMail is very effective and quite strong.""It does the job. Even when our clients have a very high rate of emails per second, there has been no problem.""The analysis part is good.""What I like the most about Trend Micro ScanMail is its easiness."

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Cons
"When the product is being updated, it changes some of the setups. The support team is also not good.""The licensing can be on the expensive side, especially in the cloud space.""We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies.""The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive.""The solution must improve the user experience.""When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations.""The solution lacks to elaborate on its spam policies.""We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."

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"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it.""The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access.""ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner.""Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement.""The sandboxing part can be improved."

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Pricing and Cost Advice
  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

  • "Its price is okay. It is not too high."
  • "It's a yearly subscription, but the price could be better."
  • "It is an expensive solution. I rate the pricing a seven out of ten."
  • More Trend Micro ScanMail Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The stability must be improved. The tool is not 100% stable. That is why we are exploring FortiMail.
    Top Answer:We deploy the solution as a part of the Microsoft 365 suite. We are a security provider. We deploy Microsoft Exchange Online Protection for clients who purchase Microsoft 365 so that the spam and… more »
    Top Answer:What I like the most about Trend Micro ScanMail is its easiness.
    Top Answer:The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect against web access hacking, so I have to use an additional tool. Other companies… more »
    Top Answer:The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access. As a result, I need to use multiple… more »
    Ranking
    10th
    out of 110 in Anti-Malware Tools
    Views
    1,101
    Comparisons
    964
    Reviews
    28
    Average Words per Review
    427
    Rating
    8.3
    27th
    out of 110 in Anti-Malware Tools
    Views
    1,054
    Comparisons
    453
    Reviews
    2
    Average Words per Review
    297
    Rating
    7.0
    Comparisons
    Also Known As
    Microsoft EOP, MS Exchange Online Protection
    ScanMail
    Learn More
    Overview

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

    ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

    Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

    Sample Customers
    Information Not Available
    L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Construction Company6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Financial Services Firm11%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise19%
    Large Enterprise59%
    Buyer's Guide
    Microsoft Exchange Online Protection (EOP) vs. Trend Micro ScanMail
    March 2024
    Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro ScanMail and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Trend Micro ScanMail is ranked 27th in Anti-Malware Tools with 5 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trend Micro ScanMail is rated 6.6. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Symantec Messaging Gateway, whereas Trend Micro ScanMail is most compared with Trend Micro Email Security, Fortinet FortiMail, Microsoft Defender for Endpoint, CrowdStrike Falcon and Cisco Secure Email. See our Microsoft Exchange Online Protection (EOP) vs. Trend Micro ScanMail report.

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    We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.