Compare Microsoft MDS vs. Oracle Customer Hub

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Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Technical support is very good.""The most valuable feature is the administration console.""It is very easy to deploy and provision a machine.""What I like about Microsoft, is that it has a huge database with many users.""Its availability for a secured server is one of its most valuable features. Also its replications - we can manage eight replicas. Their clustering and availability groups are also valuable."

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"It provides a single source of truth for customer data."

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Cons
"The solution could be better integrated into Microsoft's other products.""In the next version, I would like to see integration with Azure.""Most of the Microsoft partners, especially digitally, are separate. Personnel are business people, and they do not have technical expertise, so you end up as a company spending a lot of money training your staff and your engineers.""They do not offer the SQL Server Management tool via the installation. It is a separate tool I use when I'm trying to configure the mirroring with SQL Server Mirroring. This is not supported and I'm getting some errors on the database mirroring."

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"OCH has adequate functionality and performance to serve a group customer master."

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Pricing and Cost Advice
"The pricing of this solution is good.""With Microsoft, we buy everything though an agreement, so we purchase volume licensing every year.""I would like to see better pricing."

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Questions from the Community
Top Answer: Its availability for a secured server is one of its most valuable features. Also its replications - we can manage eight replicas. Their clustering and availability groups are also valuable.
Top Answer: The price of the program has gone up, so I would like to see better pricing. But I like it that there are no additional fees that we have to pay.
Top Answer: They do not offer the SQL Server Management tool via the installation. It is a separate tool I use when I'm trying to configure the mirroring with SQL Server Mirroring. This is not supported and I'm… more »
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Ranking
2nd
Views
6,618
Comparisons
2,999
Reviews
5
Average Words per Review
625
Avg. Rating
7.2
Views
462
Comparisons
340
Reviews
1
Average Words per Review
156
Avg. Rating
5.0
Popular Comparisons
Compared 32% of the time.
Compared 12% of the time.
Compared 7% of the time.
Compared 5% of the time.
Also Known As
Microsoft Master Data Services, Microsoft MDM, Microsoft SQL Server Master Data ServicesCDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
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Microsoft
Oracle
Overview

Master Data Services (MDS) is the SQL Server solution for master data management. Master data management (MDM) describes the efforts made by an organization to discover and define non-transactional lists of data, with the goal of compiling maintainable master lists. An MDM project generally includes an evaluation and restructuring of internal business processes along with the implementation of MDM technology. The result of a successful MDM solution is reliable, centralized data that can be analyzed, resulting in better business decisions.

Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.
Offer
Learn more about Microsoft MDS
Learn more about Oracle Customer Hub
Sample Customers
ETA a.s., Apeejay Surrendra Group, Blue Star Infotech, Rotherham Doncaster and South Humber NHS Foundation, The Sydney Children's Hospitals Network, New Belgium BrewingIndustrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
Top Industries
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider13%
Insurance Company7%
Construction Company5%
No Data Available
Company Size
REVIEWERS
Small Business40%
Large Enterprise60%
No Data Available
Microsoft MDS is ranked 2nd in Master Data Management with 6 reviews while Oracle Customer Hub is ranked 2nd in Customer Data Integration with 1 review. Microsoft MDS is rated 7.2, while Oracle Customer Hub is rated 5.0. The top reviewer of Microsoft MDS writes "MDS 2016 - Bit clunky but it works and the price is right and easy to get setup ". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". Microsoft MDS is most compared with Informatica MDM, SAP Master Data Governance, Profisee, Semarchy xDM and Pimcore, whereas Oracle Customer Hub is most compared with Informatica MDM.

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