Most Helpful Review
Researched Pega Robotic Process Automation but chose Microsoft Power Automate: Easy to learn and comes with abundant learning material but needs support for industry-wide standards
Find out what your peers are saying about Microsoft Power Automate vs. Pega Robotic Process Automation and other solutions. Updated: January 2021.
457,459 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is that it is pretty low-code, so you don't need much coding expertise to use it."
"Power Automate has allowed us to simplify the business process and improve operational efficiency."
"This product is a really easy-to-use solution for quickly developing prototypes."
"Power Automate is not complex and is very easy-to-use in deploying most development projects."
"For people who already use Office 365, Power Automate is very easy to integrate and use."
"Power Automate is intuitive and easy to use."
"The most valuable feature is the ability and ease of linking multiple connectors within the same flow."
"In just in one click, we can see any documentation, etc., that we need. It makes it very easy to navigate."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"The most valuable features are the loops to lookup tables to read the data."
"The solution's ability to create adapters quickly is its most valuable feature."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The tech support is highly available and there is plenty of online training available."
"It is really flexible in what it can do."
"I would like to have a user account so that the staff can see all of their requests, including the status and other details for each one, on the dashboard."
"There is an RPA feature gap between this solution and other more mature products."
"If the product had onscreen help, it would be easier to learn and use."
"The thing which needs the most improvement is really the documentation. It should have better details of the processes."
"Compared to other RPA solutions, there is a little bit of a feature gap."
"The licensing model is difficult to understand and is something that should be improved."
"I would like to have chatbot assistance available, where you can open it and receive help on the spot."
"All the services on the Microsoft platform are great. If we want to try something like with SharePoint or Azure or the 365 CRM, then we can't with the everyday community edition of the Microsoft Power Automate. It would be a good thing if there was some sort of trial period. Let's say you have 14 days. That way, can log into the loading screen with Power Automate, and get to utilize services like SharePoint, OneDrive, 365 CRM or etc. to see if they like them. It would be a good way for Microsoft to cross-sell or up-sell."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"You cannot use a two-dimensional array to read the data."
"The OCR capabilities of the solution could be improved."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"The ease-of-use could be improved."
"I would like to see an enhanced auditing feature included."
Pricing and Cost Advice
"This solution is bundled with our Office 365, so there is no additional licensing fee."
"You pay for use and if you want a premium connector or adapter, but a lot of things are available for free."
"Power Automate is a much less expensive product than the competition."
"There are many different ways to license it."
"This solution can save money when used for simple tasks specifically using only Microsoft products."
"There is zero licensing cost. It comes with our Microsoft Office subscription."
"I don't deal with the financial side. I know that we pay for a per-user license. It is probably less than $20 a user, but I am not sure about the exact figures."
"I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable."
Information Not Available
Questions from the Community
Top Answer: For people who already use Office 365, Power Automate is very easy to integrate and use.
Top Answer: Power Automate is a much less expensive product than the competition and you can still accomplish a lot with it.
Top Answer: In the future, I would like to see more focus on AI and third-party integration. Compared to other RPA solutions, there is a little bit of a feature gap.
Top Answer: The solution's ability to create adapters quickly is its most valuable feature.
Top Answer: We haven't paid for anything above the standard licensing fee.
Top Answer: The OCR capabilities of the solution could be improved. The ability to call different website services from the server would be helpful. The solution should offer integration with applications in… more »
out of 51 in Robotic Process Automation (RPA)
Average Words per Review
out of 51 in Robotic Process Automation (RPA)
Average Words per Review
Compared 47% of the time.
Compared 21% of the time.
Compared 14% of the time.
Compared 11% of the time.
Compared 1% of the time.
Compared 35% of the time.
Compared 22% of the time.
Compared 19% of the time.
Compared 10% of the time.
Compared 3% of the time.
Also Known As
|Power Automate, Microsoft Flow||Pega RPA, OpenSpan|
Microsoft Flow is now Power Automate—a versatile automation platform that integrates seamlessly with hundreds of apps and services.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
Learn more about Microsoft Power Automate
Learn more about Pega Robotic Process Automation
|SNCF, Air France, Avanade||eBay Enterprise, M&I Bank|
Computer Software Company31%
Comms Service Provider18%
Financial Services Firm6%
Computer Software Company40%
Comms Service Provider12%
Financial Services Firm11%
Microsoft Power Automate is ranked 5th in Robotic Process Automation (RPA) with 27 reviews while Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 7 reviews. Microsoft Power Automate is rated 7.4, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Microsoft Power Automate writes "An RPA specifically for Microsoft applications, but very limited in process complexity and integrations". On the other hand, the top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, WinAutomation by Softomotive and Blue Prism Cloud, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Salesforce Sales Cloud and Pega CRM. See our Microsoft Power Automate vs. Pega Robotic Process Automation report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.