Anonymous UserDirector - Analytics and Data at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is that it is pretty low-code, so you don't need much coding expertise to use it."
"Power Automate has allowed us to simplify the business process and improve operational efficiency."
"This product is a really easy-to-use solution for quickly developing prototypes."
"Power Automate is not complex and is very easy-to-use in deploying most development projects."
"For people who already use Office 365, Power Automate is very easy to integrate and use."
"Power Automate is intuitive and easy to use."
"The most valuable feature is the ability and ease of linking multiple connectors within the same flow."
"In just in one click, we can see any documentation, etc., that we need. It makes it very easy to navigate."
"Email automation can access emails in multiple ways."
"It is easy to use as drag-and-drop features are present."
"Basic knowledge of .NET is sufficient to develop a workflow."
"UI commands with minutes change in selector: The command works effectively in all environments."
"It is very easy to use, and you still have a lot of possibilities to modify what you are trying to do and achieve."
"The support that we are receiving from UiPath is superb."
"We are able to smooth out peak workloads. Because a lot of the period closures, like monthly and yearly closures, we work in peaks. Everything has to be done within a few days. When we can prepare a lot of the data and reports through the night, the employees can start on those in the morning. Therefore, we are leveling out some of the workload features, which is one of the main benefits."
"The bundling of the offerings into UiPath is quite important, so we don't have to go to several different vendors. We can try it out on our own and see if this is something we want to do. Then, we might bring in another partner or vendor to do some specialized training, debug the networks, etc. We're never going to get that capability ourselves. We don't have a large IT department nor do we have data scientists. For us, it's important that one or more of these skills are getting baked into the system."
"I would like to have a user account so that the staff can see all of their requests, including the status and other details for each one, on the dashboard."
"There is an RPA feature gap between this solution and other more mature products."
"If the product had onscreen help, it would be easier to learn and use."
"The thing which needs the most improvement is really the documentation. It should have better details of the processes."
"Compared to other RPA solutions, there is a little bit of a feature gap."
"The licensing model is difficult to understand and is something that should be improved."
"I would like to have chatbot assistance available, where you can open it and receive help on the spot."
"All the services on the Microsoft platform are great. If we want to try something like with SharePoint or Azure or the 365 CRM, then we can't with the everyday community edition of the Microsoft Power Automate. It would be a good thing if there was some sort of trial period. Let's say you have 14 days. That way, can log into the loading screen with Power Automate, and get to utilize services like SharePoint, OneDrive, 365 CRM or etc. to see if they like them. It would be a good way for Microsoft to cross-sell or up-sell."
"It could improve the service by resolving the bugs and providing the fixes as soon as possible."
"Every time, when we have upgraded, except for the last time, we have struggled. We did not do it right once. We always had to retry, get some support with it, and the documentation was a little lagging. Therefore, we really struggled with upgrading. It's getting a lot better now, but this has been one place where we have struggled."
"One of the things that we are lacking right now is not stability, but usability with debugging, e.g., when you can't see what went wrong. We have to look through 50,000 pages of logs or so."
"We have been looking at Attended Robots, which result in the inability to lock your screen. That is simply a no-go for ever using them in most government agencies, as IT security will prohibit us from using them. If UiPath wants Attended Robots to be used inside a government agency, it needs to be applicable on a virtual desktop."
"The speed of development needs improvement. They need to make it easier for non-trained people to be able to develop alterations that work the first time. On the development side, the initial development processes should be a focus."
"UiPath could do some optimization of how you search through your process flows."
"Studio needs to be more user-friendly, maybe it could be integrated with an AI."
"The initial setup was a bit complex. It could be better, especially with Orchestrator."
"This solution is bundled with our Office 365, so there is no additional licensing fee."
"You pay for use and if you want a premium connector or adapter, but a lot of things are available for free."
"Power Automate is a much less expensive product than the competition."
"There are many different ways to license it."
"This solution can save money when used for simple tasks specifically using only Microsoft products."
"There is zero licensing cost. It comes with our Microsoft Office subscription."
"I don't deal with the financial side. I know that we pay for a per-user license. It is probably less than $20 a user, but I am not sure about the exact figures."
"I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable."
"Annually, the product saves us 25,000 hours. Everyone is satisfied with that."
"Kapow has dynamic licensing, which is something that we would really like to have, so we could scale up at peak hours or peak times of the month. This is when we really need to throw more robots at some processes. To my knowledge, that is not possible with UiPath at the moment."
"The main problem around scalability is the licensing structure and the inability to dynamically assign licenses across robots. While I know this is coming, this is our main gripe with scalability: the licensing structure. Because we are part of a larger setup with our own IT supplier, who does a multitenancy setup with Orchestrator, to have more flexibility with the use of licenses would be very valuable."
"We would like to see improvement around the licensing and multitenancy."
"The licensing mechanism allows us to share licenses between different users."
"It is not oversold. It does do what it was advertised to do."
"We only use the technical support when we were renewing our license. The process could be easier, as there are a lot of steps."
"We are set up for annual licensing and will be taking the time to renew."
Anonymous UserAnalyst, Intelligent Automation at a financial services firm
Microsoft Flow is now Power Automate—a versatile automation platform that integrates seamlessly with hundreds of apps and services.
UiPath is leading the “automation first” era – championing a robot for every person and enabling robots to learn new skills through AI and machine learning. Through free and open training, UiPath is led by a commitment to bring digital era skills to millions of people around the world, thereby improving business productivity and efficiency, employee engagement and customer experience. The company’s hyperautomation platform combines the #1 Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to scale digital business operations at unprecedented speed. The company has already automated millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world including approximately 50% of the Fortune 500.
UiPath was recently recognized as the top company on Deloitte’s Technology Fast 500, a ranking of the fastest public and private technology companies in North America, was recently featured in CNBC Disruptor 50, and #3 on the 2019 Forbes Cloud 100.
Accelerate your digital transformation now with free access to the UiPath Platform
Microsoft Power Automate is ranked 5th in Robotic Process Automation (RPA) with 31 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 246 reviews. Microsoft Power Automate is rated 7.4, while UiPath is rated 9.0. The top reviewer of Microsoft Power Automate writes "An RPA specifically for Microsoft applications, but very limited in process complexity and integrations". On the other hand, the top reviewer of UiPath writes "Eliminates mundane, redundant processes, enabling our workforce to be more efficient, and to feel better about their work.. ". Microsoft Power Automate is most compared with Automation Anywhere (AA), Blue Prism, WinAutomation by Softomotive, Nintex RPA and Kofax RPA, whereas UiPath is most compared with Automation Anywhere (AA), Blue Prism, Kofax RPA, Pega Robotic Process Automation and Kryon RPA. See our Microsoft Power Automate vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.