Compare Microsoft Project Server vs. ServiceNow IT Business Management

Microsoft Project Server is ranked 4th in Project Portfolio Management with 4 reviews while ServiceNow IT Business Management is ranked 5th in Project Portfolio Management with 6 reviews. Microsoft Project Server is rated 8.0, while ServiceNow IT Business Management is rated 8.6. The top reviewer of Microsoft Project Server writes "The division between the onsite work On the cloud of is something valuable. The tech support needs improvement". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Microsoft Project Server is most compared with JIRA Portfolio, Broadcom Clarity PPM, SAP Portfolio and Project Management, Planview Enterprise One and Jira, whereas ServiceNow IT Business Management is most compared with Broadcom Clarity PPM, Microsoft Azure DevOps, Alfabet IT Planning & Portfolio Management, Micro Focus ALM Octane and Jira. See our Microsoft Project Server vs. ServiceNow IT Business Management report.
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Most Helpful Review
Find out what your peers are saying about Microsoft Project Server vs. ServiceNow IT Business Management and other solutions. Updated: July 2020.
431,081 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The solution's ease of use is its most valuable aspect.It is a scalable solution. We have been able to manage larger scale projects easily using this solution.It is easily adaptable. In addition, it is easily used on mobile applications.

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The interface is extremely user-friendly.Stable and scalable solution.The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.The program is stable.The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete.The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.

More ServiceNow IT Business Management Pros »

Cons
It would be useful if the solution allowed us to share files or project schedules. You may get that with the cloud version. However, it's not available on the on-premises versions.It may be considered expensive.In terms of tech support, it took a long time for them to resolve a ticket.When a lot of users logged onto the site, it took a big toll on the service. Therefore, there is a scalability issue.Work needs to be done on collaboration with SharePoint.

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I would like to see some artificial intelligence incorporated into the management functions.Dashboard interface is limited functionally and not very user friendlyThe only issue for us is the pricing. It’s quite high in comparison with the competition.The interface isn't user-friendly.The cost could be improved. The solution is quite pricey.The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.

More ServiceNow IT Business Management Cons »

Pricing and Cost Advice
It has features that cannot be bought by other rivals, so cost does not matter.The licensing was procured before my involvement.

More Microsoft Project Server Pricing and Cost Advice »

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Ranking
Views
4,722
Comparisons
3,035
Reviews
3
Average Words per Review
379
Avg. Rating
7.7
Views
840
Comparisons
653
Reviews
6
Average Words per Review
473
Avg. Rating
8.5
Popular Comparisons
Compared 7% of the time.
Also Known As
MS Project ServerServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
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Microsoft
ServiceNow
Overview
Microsoft Project Server 2013 is a flexible on-premises solution for project portfolio management (PPM) and everyday work. Team members, project participants, and business decision makers can get started, prioritize project portfolio investments and deliver the intended business value from virtually anywhere. Requires SharePoint 2013, sold separately.

ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

Offer
Learn more about Microsoft Project Server
Learn more about ServiceNow IT Business Management
Sample Customers
Magnachip, Gwinnett County Schools, CLEAResult, Medbit Oy, Intelbras S.A., ETS, CORE Construction, Keller FoundationsProximus, UNT SYSTEM, SAP SuccessFactors
Top Industries
REVIEWERS
Financial Services Firm38%
Government25%
Manufacturing Company25%
Energy/Utilities Company13%
VISITORS READING REVIEWS
Computer Software Company21%
Government11%
Comms Service Provider9%
Insurance Company9%
VISITORS READING REVIEWS
Computer Software Company47%
Comms Service Provider8%
Government8%
Insurance Company6%
Find out what your peers are saying about Microsoft Project Server vs. ServiceNow IT Business Management and other solutions. Updated: July 2020.
431,081 professionals have used our research since 2012.

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