Compare Microsoft Remote Desktop Services vs. Splashtop Remote Support

Microsoft Remote Desktop Services is ranked 8th in Remote Access with 1 review while Splashtop Remote Support which is ranked 14th in Remote Access. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 0. The top reviewer of Microsoft Remote Desktop Services writes "Stable solution for remote desktop services". On the other hand, Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View and Parallels Remote Application Server (RAS), whereas Splashtop Remote Support is most compared with GoToMyPC, Parallels Access and ConnectWise Control.
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Most Helpful Review
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Find out what your peers are saying about TeamViewer, LogMeIn, BeyondTrust and others in Remote Access. Updated: August 2019.
360,852 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
​The rescue model is licensed by user.The pricing is worth the value.It's definitely worth the value.The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings.Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe.It is ​on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself.​Look at the different plans they have. Do not pay for a plan you do not need.​The pricing is a little on the higher side, though.​

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The pricing is moderate.

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Top Comparisons
Compared 42% of the time.
Compared 25% of the time.
Compared 25% of the time.
Compared 35% of the time.
Also Known As
Remote Desktop Services
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LogMeIn
Microsoft
Splashtop
Overview

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

Free Trial

Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Offer
Learn more about LogMeIn Rescue
Learn more about Microsoft Remote Desktop Services
Learn more about Splashtop Remote Support
Sample Customers
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.Bank Alfalah Ltd.Toyota, AT&T, Isuzu, Goodwill
Top Industries
REVIEWERS
Retailer29%
Healthcare Company29%
Energy/Utilities Company14%
Translation And Localization Position14%
VISITORS READING REVIEWS
University25%
16%
Healthcare Company12%
Financial Services Firm10%
No Data Available
No Data Available
Find out what your peers are saying about TeamViewer, LogMeIn, BeyondTrust and others in Remote Access. Updated: August 2019.
360,852 professionals have used our research since 2012.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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