We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"Everything is really good and it works well."
"Microsoft Remote Desktop Services is scalable."
"The performance meets our requirements and the stability is good."
"The solution is stable."
"The solution is scalable."
"The solution offers good value for money."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The tool's most valuable features are pricing and easy management."
"The initial setup is simple."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The solution is very fast."
"Remote Desktop Services doesn't scale well."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"It could be more user-friendly."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"The training profiles could be better."
"Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The solution should add more options and tools for shortcuts, administration, etc."
"The integration features could be better."
"Splashtop Remote Support needs to improve customization."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, ConnectWise ScreenConnect and Dameware Remote Support.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
