Compare Microsoft Remote Desktop Services vs. TeamViewer Pilot

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Most Helpful Review
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: June 2021.
509,641 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's almost an out of the box function once you have installed the other components.""I like that it works. In most cases, it's predictable. You know what you get.""The most valuable features are availability and security.""The most valuable feature is that it gives me full accessibility to my servers.""The most valuable features are the desktop session and desktop virtualization.""In terms of the valuable features, I like the profile, the new version is really good.""The most valuable feature is the remote application access.""The most valuable feature is the ease of use."

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"It's easy enough to use."

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Cons
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution.""Microsoft still has some really bad remote desktop appliance for Mac.""We are searching for a product with better remote access and remote sessions.""Security in the connection between us and our clients' servers is something that can be improved.""My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast.""The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features.""There are problems with using Microsoft Teams within a virtual desktop on a mobile device.""I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."

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"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."

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Pricing and Cost Advice
"The solution has a perpetual license and it is purchased upfront.""It will probably cost about $500 USD to get the resources set up in the cloud.""Although not an expensive product, pricing is always something that can be improved.""It's not an expensive solution.""It's not an expensive product.""Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing.""The pricing could always be improved."

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"It is not an expensive product."

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Questions from the Community
Top Answer: The most valuable feature is performance.
Top Answer: It could be made simpler from a management perspective. It should be easier to set it up for desktop printing.
Top Answer: It's easy enough to use.
Top Answer: It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly. This has to do with the remote side of the conversation.
Ranking
3rd
out of 33 in Remote Access
Views
17,763
Comparisons
14,775
Reviews
14
Average Words per Review
375
Rating
7.9
17th
out of 33 in Remote Access
Views
218
Comparisons
167
Reviews
1
Average Words per Review
372
Rating
8.0
Popular Comparisons
Also Known As
Remote Desktop Services, MS Remote Desktop Services, MS Remote Desktop Services, MS Remote Desktop Services
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Overview
Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.

Offer
Learn more about Microsoft Remote Desktop Services
Learn more about TeamViewer Pilot
Sample Customers
Bank Alfalah Ltd.
Information Not Available
Top Industries
REVIEWERS
Financial Services Firm27%
Healthcare Company18%
University18%
Manufacturing Company9%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company20%
Government8%
Manufacturing Company5%
No Data Available
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise31%
Large Enterprise35%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: June 2021.
509,641 professionals have used our research since 2012.

Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 14 reviews while TeamViewer Pilot is ranked 17th in Remote Access with 1 review. Microsoft Remote Desktop Services is rated 7.8, while TeamViewer Pilot is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop ´╗┐´╗┐better support for remote desktops for alternative platforms". On the other hand, the top reviewer of TeamViewer Pilot writes "Easy to use and allows us to conduct illustrative, VR-like presentations to customers". Microsoft Remote Desktop Services is most compared with VMware Horizon View, TeamViewer, Citrix Virtual Apps and Desktops, Parallels Remote Application Server (RAS) and VMware Workspace ONE, whereas TeamViewer Pilot is most compared with TeamViewer, TechSee and TeamViewer Tensor.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.