Joe AppelgrynImplementation Engineer at Border Business Systems
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It's almost an out of the box function once you have installed the other components."
"I like that it works. In most cases, it's predictable. You know what you get."
"The most valuable features are availability and security."
"The most valuable feature is that it gives me full accessibility to my servers."
"The most valuable features are the desktop session and desktop virtualization."
"In terms of the valuable features, I like the profile, the new version is really good."
"The most valuable feature is the remote application access."
"The most valuable feature is the ease of use."
"It's easy enough to use."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"Microsoft still has some really bad remote desktop appliance for Mac."
"We are searching for a product with better remote access and remote sessions."
"Security in the connection between us and our clients' servers is something that can be improved."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."
"The solution has a perpetual license and it is purchased upfront."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"Although not an expensive product, pricing is always something that can be improved."
"It's not an expensive solution."
"It's not an expensive product."
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"The pricing could always be improved."
"It is not an expensive product."
TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.
Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 14 reviews while TeamViewer Pilot is ranked 17th in Remote Access with 1 review. Microsoft Remote Desktop Services is rated 7.8, while TeamViewer Pilot is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". On the other hand, the top reviewer of TeamViewer Pilot writes "Easy to use and allows us to conduct illustrative, VR-like presentations to customers". Microsoft Remote Desktop Services is most compared with VMware Horizon View, TeamViewer, Citrix Virtual Apps and Desktops, Parallels Remote Application Server (RAS) and VMware Workspace ONE, whereas TeamViewer Pilot is most compared with TeamViewer, TechSee and TeamViewer Tensor.
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