Compare Microsoft Remote Desktop Services vs. TeamViewer Tensor

Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 9 reviews while TeamViewer Tensor is ranked 23rd in Remote Access. Microsoft Remote Desktop Services is rated 7.4, while TeamViewer Tensor is rated 0. The top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". On the other hand, Microsoft Remote Desktop Services is most compared with TeamViewer, Parallels Remote Application Server (RAS) and VMware Horizon View, whereas TeamViewer Tensor is most compared with TeamViewer.
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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: May 2020.
419,360 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue.Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do.

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It will probably cost about $500 USD to get the resources set up in the cloud.The solution has a perpetual license and it is purchased upfront.The pricing is moderate.

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Top Comparisons
Compared 36% of the time.
Compared 32% of the time.
Compared 20% of the time.
Compared 100% of the time.
Also Known As
Remote Desktop Services
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LogMeIn
Microsoft
TeamViewer
Overview

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

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Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

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Sample Customers
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.Bank Alfalah Ltd.
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Top Industries
REVIEWERS
Healthcare Company29%
Retailer29%
Energy/Utilities Company14%
Manufacturing Company14%
VISITORS READING REVIEWS
Software R&D Company28%
Comms Service Provider12%
Media Company7%
Government7%
VISITORS READING REVIEWS
Software R&D Company29%
Comms Service Provider14%
Media Company9%
K 12 Educational Company Or School7%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: May 2020.
419,360 professionals have used our research since 2012.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.