Compare Microsoft Remote Desktop Services vs. TeamViewer Tensor

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Most Helpful Review
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: March 2021.
475,208 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's almost an out of the box function once you have installed the other components.""I like that it works. In most cases, it's predictable. You know what you get.""The most valuable features are availability and security.""The most valuable feature is that it gives me full accessibility to my servers.""The most valuable features are the desktop session and desktop virtualization.""In terms of the valuable features, I like the profile, the new version is really good.""The most valuable feature is the remote application access.""The most valuable feature is the ease of use."

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"This product is very simple to use and you can connect whether you are behind a firewall or not."

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Cons
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution.""Microsoft still has some really bad remote desktop appliance for Mac.""We are searching for a product with better remote access and remote sessions.""Security in the connection between us and our clients' servers is something that can be improved.""My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast.""The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features.""There are problems with using Microsoft Teams within a virtual desktop on a mobile device.""I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."

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"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

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Pricing and Cost Advice
"The solution has a perpetual license and it is purchased upfront.""It will probably cost about $500 USD to get the resources set up in the cloud.""Although not an expensive product, pricing is always something that can be improved.""It's not an expensive solution.""It's not an expensive product.""Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."

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"The pricing is a little bit on the higher side."

More TeamViewer Tensor Pricing and Cost Advice »

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Questions from the Community
Top Answer: Good screen draw feature and ability to use two monitors.
Top Answer: It would be helpful if there was a feature that notifies you when the internet is down so you're not working for nothing, it should be something that pops right up where you can see it. The internet… more »
Top Answer: This product is very simple to use and you can connect whether you are behind a firewall or not.
Top Answer: The pricing is a little bit on the higher side.
Top Answer: We would like to have an option to create subgroups, where only members of the subgroup have access to the other members. As it is now, anybody in a group can see all of the other members. Having the… more »
Ranking
3rd
out of 32 in Remote Access
Views
16,921
Comparisons
14,003
Reviews
11
Average Words per Review
396
Rating
7.8
11th
out of 32 in Remote Access
Views
2,734
Comparisons
1,613
Reviews
1
Average Words per Review
314
Rating
9.0
Popular Comparisons
Also Known As
Remote Desktop Services
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Overview
Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

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Learn more about Microsoft Remote Desktop Services
Learn more about TeamViewer Tensor
Sample Customers
Bank Alfalah Ltd.
GE Oil & Gas, Android Police, Smartlaunch
Top Industries
REVIEWERS
Financial Services Firm27%
Healthcare Company18%
University18%
Manufacturing Company9%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company21%
Government7%
Educational Organization5%
VISITORS READING REVIEWS
Computer Software Company23%
Comms Service Provider22%
Manufacturing Company6%
Energy/Utilities Company5%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise33%
Large Enterprise38%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: March 2021.
475,208 professionals have used our research since 2012.

Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 12 reviews while TeamViewer Tensor is ranked 11th in Remote Access with 1 review. Microsoft Remote Desktop Services is rated 7.8, while TeamViewer Tensor is rated 9.0. The top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". On the other hand, the top reviewer of TeamViewer Tensor writes "Easy to configure, connects reliably, and allows us to perform administrative support tasks". Microsoft Remote Desktop Services is most compared with VMware Horizon View, TeamViewer, Citrix Virtual Apps and Desktops, VMware Workspace ONE and Parallels Remote Application Server (RAS), whereas TeamViewer Tensor is most compared with TeamViewer, Splashtop Remote Support, TeamViewer Pilot and BeyondTrust Remote Support.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.