Most Helpful Review
Find out what your peers are saying about Microsoft Remote Desktop Services vs. XenApp and others in Remote Access.
295,473 professionals have used our research since 2012.
Pricing and Cost Advice
The rescue model is licensed by user.
The pricing is worth the value.
It's definitely worth the value.
The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings.
Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe.
It is on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself.
Look at the different plans they have. Do not pay for a plan you do not need.
The pricing is a little on the higher side, though.
Information Not Available
It is a bit costly, but enterprise class features come with a cost.
The licenses are affordable, but the support is a bit expensive, though worth the value.
The product, XenServer, is free to use, and XenApp has a one month free license.
You have to do some hard work in order to get the suitable licenses.
Compared 40% of the time.
Compared 29% of the time.
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Compared 26% of the time.
Compared 39% of the time.
Compared 30% of the time.
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Compared 8% of the time.
Compared 22% of the time.
Compared 19% of the time.
Compared 16% of the time.
Also Known As
|Also Known As||Remote Desktop Services|
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
|Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.||XenApp solves IT challenges with scalable and secure application delivery by providing remote access to Windows apps and data over any network, on any device Ð and now enables employees to access Linux virtual desktops side-by-side with Windows resources for a complete workspace experience. As the only server-based computing solution that is Common Criteria certified and native FIPS 140-2 compliant, XenApp reduces the risk of data loss and prevents unwanted intrusions by delivering virtual apps and data as an on-demand service to users based on location- and device-specific features and security configurations.|
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|Sample Customers||Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.||Bank Alfalah Ltd.||Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval|