Compare Microsoft Remote Desktop Services vs. Zoho Assist

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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: January 2021.
456,719 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"The solution has a perpetual license and it is purchased upfront.""It will probably cost about $500 USD to get the resources set up in the cloud.""Although not an expensive product, pricing is always something that can be improved.""It's not an expensive solution.""It's not an expensive product."

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Questions from the Community
Top Answer: The most valuable feature is the remote application access.
Top Answer: It will probably cost about $500 USD to get the resources set up in the cloud.
Top Answer: There are problems with using Microsoft Teams within a virtual desktop on a mobile device. Specifically, if you are using Teams and conferencing, then there is no microphone capability. To be clear… more »
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Ranking
3rd
out of 32 in Remote Access
Views
15,810
Comparisons
13,006
Reviews
11
Average Words per Review
363
Rating
7.8
25th
out of 32 in Remote Access
Views
171
Comparisons
111
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Compared 45% of the time.
Also Known As
Remote Desktop Services
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Microsoft
Zoho
Overview
Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.

Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

Offer
Learn more about Microsoft Remote Desktop Services
Learn more about Zoho Assist
Sample Customers
Bank Alfalah Ltd.Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
Top Industries
REVIEWERS
Financial Services Firm43%
Manufacturing Company14%
Healthcare Company14%
Government14%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company24%
Government7%
Educational Organization6%
No Data Available
Company Size
REVIEWERS
Small Business33%
Midsize Enterprise29%
Large Enterprise38%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: January 2021.
456,719 professionals have used our research since 2012.

Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 10 reviews while Zoho Assist is ranked 25th in Remote Access. Microsoft Remote Desktop Services is rated 7.8, while Zoho Assist is rated 0.0. The top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". On the other hand, Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View, Citrix Virtual Apps and Desktops, Parallels Remote Application Server (RAS) and VMware Workspace ONE, whereas Zoho Assist is most compared with BeyondTrust Remote Support and TeamViewer.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.