We performed a comparison between Microsoft Remote Desktop Services and Zoho Assist based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's largely stable."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"In terms of the valuable features, I like the profile, the new version is really good."
"The solution offers good value for money."
"I like the way it can assess our system."
"The solution is user-friendly and has a good user experience."
"It is a scalable solution. "
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"Technical support is easy to reach."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"We've had issues with security breaches."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"The performance depends on connectivity."
"We are searching for a product with better remote access and remote sessions."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"It could be made simpler from a management perspective."
"They do have some glitches in the microphone and speaker, especially during remote access."
"Support could be more knowledgeable."
"It could be integrated with IT management tools."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 73 reviews while Zoho Assist is ranked 21st in Remote Access with 3 reviews. Microsoft Remote Desktop Services is rated 8.0, while Zoho Assist is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Parallels Access, whereas Zoho Assist is most compared with . See our Microsoft Remote Desktop Services vs. Zoho Assist report.
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