Microsoft SQL Server Reporting Services vs SAP Crystal Reports comparison

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Executive Summary

We performed a comparison between Microsoft SQL Server Reporting Services and SAP Crystal Reports based on real PeerSpot user reviews.

Find out in this report how the two Reporting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft SQL Server Reporting Services vs. SAP Crystal Reports Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We get good support from Microsoft.""I'm very satisfied with the customer service. And usually, whenever we have any issue or details, we get to the person for the support. I'm really satisfied with the service. Within a few minutes or within a few hours, the support person will be available.""The SQL Server Reporting Services makes it very easy to get the data whenever we need it.""It is scalable.""I am impressed with the product's seamless integration. It can work with different databases like Oracle.""The solution is known for its robust security features.""We can create quality reports in real time.""The solution's features are all just wrapped up in one nice easy package. I don't need a lot of toolsets to get everything I need done."

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"The most valuable feature of the solution is that it is a fantastic way of generating reports.""The initial setup of the solution is pretty easy.""I find Crystal Reports very easy to use, even for a non-technical person.""The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report.""We use SAP Crystal Reports for operational reporting.""It is an user-friendly solution.""SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."

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Cons
"Technical support is in minor need of improvement so that they can solve problems in a more timely manner.""We have had issues with the refresh interval since we have too many reports scheduled. Microsoft SQL Server Reporting Services is also expensive.""It doesn't have quite the flexibility of a Tableau or something like that. Many users are more comfortable with Tableau and I'm not quite sure why that is right now, but it seems to be the case.""We encounter some barriers while trying to build a report.""It is not easy to integrate the product with other tools in the market.""I would like the solution to add the scheduling feature for reports.""Microsoft SQL Server Reporting Services needs to improve performance.""The setup is difficult because you have to install different servers."

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"The financing part needs improvement.""SAP Crystal Reports has some compatibility issues with third-party products.""There could be improvements made to the analytics capabilities.""If at all possible, a little bit of improvement on the analytical side is needed.""SAP Crystal Reports should provide better support for dynamic connectors.""A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code.""It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."

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Pricing and Cost Advice
  • "The price is pretty good."
  • "The solution is expensive."
  • "The solution is cheaper than its alternatives."
  • "The solution is free to use for developers."
  • "The tool's licensing costs are expensive."
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  • "This product costs a lot of money."
  • "I feel that SAP Crystal Reports is a reasonably priced product."
  • "We pay fifteen hundred dollars as licensing fee."
  • "The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
  • "SAP Crystal Reports is a very expensive solution."
  • More SAP Crystal Reports Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:SAP Crystal Reports should provide better support for dynamic connectors. The solution should export reports to Excel in a real Excel format and not in a paper-oriented way. The solution should… more »
    Top Answer:We were dedicated to Crystal Reports, and now they have shifted to SAP reports. While both functionalities are similar, there might be some enhancements or additional features to look forward to in… more »
    Top Answer:We use SAP Crystal Reports for operational reporting.
    Ranking
    8th
    out of 50 in Reporting
    Views
    4,933
    Comparisons
    3,527
    Reviews
    8
    Average Words per Review
    293
    Rating
    7.9
    9th
    out of 50 in Reporting
    Views
    3,532
    Comparisons
    2,791
    Reviews
    6
    Average Words per Review
    416
    Rating
    8.5
    Comparisons
    Also Known As
    SQL Server Reporting Services, Microsoft SSRS, SSRS, MS SQL Server Reporting Services
    Learn More
    Overview

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

    Click here for a free trial

    Sample Customers
    CMS Wire, The New York Times
    City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
    Top Industries
    REVIEWERS
    Computer Software Company38%
    Financial Services Firm13%
    Retailer13%
    Healthcare Company13%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Government10%
    Computer Software Company10%
    Healthcare Company7%
    REVIEWERS
    Healthcare Company17%
    Financial Services Firm17%
    Construction Company8%
    Government8%
    VISITORS READING REVIEWS
    Government10%
    Computer Software Company10%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Microsoft SQL Servering Services vs. SAP Crystals
    March 2024
    Find out what your peers are saying about Microsoft SQL Server Reporting Services vs. SAP Crystal Reports and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    Microsoft SQL Server Reporting Services is ranked 8th in Reporting with 13 reviews while SAP Crystal Reports is ranked 9th in Reporting with 48 reviews. Microsoft SQL Server Reporting Services is rated 7.6, while SAP Crystal Reports is rated 8.4. The top reviewer of Microsoft SQL Server Reporting Services writes "Offers useful templates but needs to improve the connectivity offered". On the other hand, the top reviewer of SAP Crystal Reports writes "Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats". Microsoft SQL Server Reporting Services is most compared with TIBCO Jaspersoft, Tableau, Microsoft Power BI, Oracle OBIEE and IBM Cognos, whereas SAP Crystal Reports is most compared with Microsoft Power BI, TIBCO Jaspersoft, IBM Cognos, Tableau and Oracle OBIEE. See our Microsoft SQL Server Reporting Services vs. SAP Crystal Reports report.

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    We monitor all Reporting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.