We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is an excellent all-around communications tool that works well for business purposes."
"The product is continually growing to add new features and functionality."
"The chat functionality is the solution's most valuable feature."
"You can add teams to a conversation. You can create reports, project plans, or many other things based on Microsoft solutions. It has improved communication between teams and within each team."
"The group chat is very good."
"There is a new Skype feature in Teams that is excellent."
"The initial setup was really straightforward and easy."
"The most valuable feature for us was instant messaging."
"The entire product is good."
"It may be a little daunting to learn and is still a tool in development."
"The product is immature and lacks some of the features and functionality you would expect in a collaboration tool."
"We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement."
"I think they can improve the all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business."
"In the next release, I would like to have the interface modernized and brought more up to date."
"The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile."
"I would like to see Outlook options added to this solution."
"I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"Pricing is free to a threshold and then after that you have to license per user."
"It is the standard license which is part of many Office packets."
"We are satisfied with the price of this solution."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
"The pricing for Teams is very competitive."
"It's a costly product, but the number of available features justifies it."
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At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.
Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.
Microsoft Teams is ranked 1st in Enterprise Social Software with 34 reviews while Symphony is ranked 6th in Enterprise Social Software with 1 review. Microsoft Teams is rated 7.8, while Symphony is rated 8.0. The top reviewer of Microsoft Teams writes "Continuous stream of significant improvements Simple conferencing, seamless integration with Outlook and easy to use on mobile devices". On the other hand, the top reviewer of Symphony writes "A feature-rich, scalable, and stable solution for asset management". Microsoft Teams is most compared with Atlassian Confluence, Avaya Spaces, SharePoint, HCL Connections and Loom, whereas Symphony is most compared with Slack, SharePoint, Office 365, Mattermost and Drupal.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.