We performed a comparison between Microsoft Windows Server Update Services and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is easy to use."
"I am absolutely happy with its stability and performance. It is a stable product."
"Downloads critical reports separately."
"We can easily download particular patches, and we can apply them on a group basis and policy basis."
"The central points of managing product updates have been the tool's most valuable features."
"PowerShell is a valuable feature."
"Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft."
"The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"The ability to have more fine control within this solution is very important. It is not available for the solution in its current state."
"More integration with different platforms would be an improvement."
"Microsoft Windows Server Update Services must include functions for providing updates about inventory."
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"Could be improved with additional features such as an update alarm."
"The product must integrate with third-party applications."
"The reporting is not as practical as I would like it to be."
"They should offer patch management across platforms."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"Sometimes the information is not as real time as it's supposed to be."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"Easier integration would be beneficial."
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Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 37 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Microsoft Windows Server Update Services is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Ivanti Neurons Patch for Intune, Microsoft Configuration Manager and Kaseya VSA, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, BigFix, Red Hat Ansible Automation Platform and Ivanti Neurons Patch for Intune. See our Microsoft Windows Server Update Services vs. Quest KACE Systems Management report.
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