MID Innovator vs xMatters comparison

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150 views|111 comparisons
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1,553 views|797 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between MID Innovator and xMatters based on real PeerSpot user reviews.

Find out what your peers are saying about LeanIX, Sparx Systems, erwin by Quest and others in Enterprise Architecture Management.
To learn more, read our detailed Enterprise Architecture Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "This is our biggest issue: licensing. Our customer has only purchased a set number of full licensed users, and we are constantly running up against our license limit. To mitigate licensing concerns, we completely control at the admin level user additions and removals, and do a monthly cleanup process driven by security contractor removal reports."
  • "If the licensing were cheaper, our customer might buy more."
  • "​Pricing is pretty straightforward and listed on their website. I recommend starting small and expanding later.​"
  • "The only potential concern is professional services. They are capable, but like to bill on an hourly basis."
  • "​I do not think it is worth the value.​"
  • "If you are willing to pay for the licensing of it, it is able to scale out.​"
  • "Then, in pricing, you are limited on your number of SMS messages that you can send a month and the licensing cost annually."
  • "xMatters is pricey, but you have to consider what a critical incident costs your organization."
  • More xMatters Pricing and Cost Advice →

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    Top Answer:xMatters stood out to us during our research because of the versatility of its rotas, how we could set up various group rotas, different shift patterns, the ability to order devices and add personal… more »
    Top Answer:The cost depends very much on the company's size and usage. We're a very high use case compared to many companies, so we had to consider licensing costs carefully. If we added all our users, that… more »
    Top Answer:The reporting functionality could be improved, though I know that's something xMatters, inc. is working on. For example, sometimes I need to go into the platform and find users who aren't in groups… more »
    Ranking
    Views
    150
    Comparisons
    111
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    1,553
    Comparisons
    797
    Reviews
    10
    Average Words per Review
    1,738
    Rating
    8.3
    Comparisons
    Also Known As
    xMatters IT Management
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    MID GmbH
    Video Not Available
    Overview
    Innovator Enterprise Modeling Suite is a Scalable Modeling Environment for All Involved in the Innovation Process: Perfect business IT alignment: everyone works in realtime on the same model: requirements analysts, business analysts, software architects, database architects and enterprise architects, integrated modeling and requirements transparency spanning all domains, high level of scalability for very large models and comprehensive configuration and customization. Enterprise Modeling Suite gives you: Innovator for Enterprise Architects, Innovator for Business Analysts, Innovator for Software Architects and Innovator for Information Architects.

    xMatters, an Everbridge company, is a service reliability platform that helps DevOps, SREs, and operations teams rapidly deliver products at scale by automating workflows and ensuring infrastructure and applications are always working. The xMatters code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: deliver customer happiness.

    To learn more, request a demo.

    • Reliable services, rapid innovation: Automate operations workflows, ensure applications are always working, and deliver remarkable products at scale with the xMatters service reliability platform.
    • Automate on the xMatters service reliability platform: Move faster with confidence. Our no-code and low-code integrations let you build flexible workflows to address issues proactively—even during deployments.
    • Frictionless on-call: Manage on-call seamlessly. Automatically escalate to the right people, schedule with ease, and act on detailed alerts from anywhere.
    • Adaptive Incident Management: Stay resilient in any scenario with our adaptive approach to incident management. Automate resolution, protect customers from disruptions, and learn from each event.
    • Signal Intelligence: Put situations in context and cut through the noise of multiple monitoring tools with filtering and suppression, alert correlation, enriched notifications, and routing based on role or function.
    • Actionable Analytics: Get quick insights into key metrics to understand inefficiencies, boosting collaboration and productivity across engineering and operations teams.

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    Sample Customers
    Computer Sciences Corporation
    Over 2.7 million users trust xMatters daily at successful startups and global giants including athenahealth, BMC Software, Box, Credit Suisse, Danske Bank, Experian, NVIDIA, ViaSat and Vodafone. xMatters is headquartered in San Ramon, California and has offices worldwide.  Visit our website to see how business like yours found solutions with xMatters.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    University11%
    Educational Organization9%
    Government8%
    REVIEWERS
    Computer Software Company15%
    Energy/Utilities Company12%
    Comms Service Provider12%
    Financial Services Firm12%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm21%
    Retailer7%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise14%
    Large Enterprise73%
    REVIEWERS
    Small Business13%
    Midsize Enterprise7%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise11%
    Large Enterprise78%
    Buyer's Guide
    Enterprise Architecture Management
    March 2024
    Find out what your peers are saying about LeanIX, Sparx Systems, erwin by Quest and others in Enterprise Architecture Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    MID Innovator is ranked 28th in Enterprise Architecture Management while xMatters is ranked 3rd in IT Alerting and Incident Management with 31 reviews. MID Innovator is rated 0.0, while xMatters is rated 8.8. On the other hand, the top reviewer of xMatters writes "Enabled us to meet our "lights out" goal and repurpose staff to do work of greater value". MID Innovator is most compared with Sparx Systems Enterprise Architect and Visio, whereas xMatters is most compared with PagerDuty Operations Cloud, Opsgenie, ServiceNow, Everbridge IT Alerting and OnSolve Platform for Critical Event Management.

    We monitor all Enterprise Architecture Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.