We performed a comparison between MHR iTrent and Ramco HCM based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."MHR iTrent's functionality and the payroll part are good."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"In general, the solution is very flexible and can be configured in multiple ways."
"The performance management system is really good."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"Customer support and getting help from MHR iTrent are not great at all."
"The talent management and performance appraisal modules could use some improvement."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The mobile app and web page user experience could be more user friendly."
"The entire UI/UX of the solution can be improved drastically."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The mobile app for this solution could be improved as it lacks many features."
"The product itself sometimes feels inconsistent because it comes with bugs."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
MHR iTrent is ranked 17th in Benefits Administration with 1 review while Ramco HCM is ranked 12th in Benefits Administration with 12 reviews. MHR iTrent is rated 6.0, while Ramco HCM is rated 7.0. The top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". On the other hand, the top reviewer of Ramco HCM writes "It's so easy to use that a customer can easily understand the process with zero knowledge of the system". MHR iTrent is most compared with SAP HCM, Oracle HCM Cloud, Workday, Access PeopleXD and SAP SuccessFactors, whereas Ramco HCM is most compared with DarwinBox, SAP SuccessFactors, Workday, Oracle HCM Cloud and SAP HCM.
See our list of best Benefits Administration vendors and best Cloud HCM vendors.
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