Mimecast Email Security vs Trend Micro Email Security comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Sep 7, 2023

We compared Mimecast Email Security and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.

  • Room for Improvement: Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.

  • Service and Support: Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.

  • Ease of Deployment: Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.

  • Pricing: Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.

  • ROI: It is challenging to measure the return on investment for Mimecast Email Security. Trend Micro Email Security users say its return on investment is hard to demonstrate.

Comparison Results: Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.

To learn more, read our detailed Mimecast Email Security vs. Trend Micro Email Security Report (Updated: January 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Mimecast certainly helped my customers reduce phishing emails.""The setup was easy.""We like the content filtering and secure messaging features.""The product's most valuable features are impersonation protection and phishing countermeasures.""The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.""Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it.""The solution is scalable.""The solution's performance is good."

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"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security.""The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning.""It is mostly stable.""Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack.""The initial setup is not overly complex.""The technical support is good.""The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon.""The email and the signature based protection is the most valuable feature."

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Cons
"The solution is very expensive.""While it's quick and easy, the initial setup could be more user-friendly.""Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year.""We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee.""As a user, the user interface of the management console could be upgraded, for example.""They could provide a unified licensing model, including all the security features.""Its pricing can be improved. It is a bit expensive.""The feature that should be included is to remove the block on the encrypted files."

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"The enterprise security feature needs improvement.""The tool's dashboard is old.""The product must provide better customization features.""The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas.""In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem.""There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro.""The patch management could improve in Trend Micro Email Security.""Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."

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Pricing and Cost Advice
  • "It's an expensive solution."
  • "The licensing costs are per-user for the product that you get with them."
  • "It is a bit expensive."
  • "I'm always going to say the price needs to be lower, but it's reasonable."
  • "The customers can select the license packages as per their requirements."
  • "On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
  • "Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
  • "For what it is, the product is overpriced."
  • More Mimecast Email Security Pricing and Cost Advice →

  • "The cost is about $6,000 for 300 users for one year."
  • "The price of Trend Micro Email Security is annual. There are no additional fees."
  • "The solution is inexpensive so we recommend it to small to mid-sized businesses."
  • "Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
  • "The price of Trend Micro Email Security is more than Sophos' similar solution."
  • "Trend Micro Email Security's pricing is reasonable."
  • "The tool must improve its pricing."
  • "The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
  • More Trend Micro Email Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Email security is the most valuable feature of the solution.
    Top Answer:The product has good pricing in terms of return on investment. We purchase its yearly license. Extra costs are involved for first-time installation, but they are manageable. I rate its pricing a seven… more »
    Top Answer:The solution should include more AI features instead of Mimecast's more general static configuration tooling.
    Top Answer:Trend Micro constantly releases new versions and patches based on evolving needs.
    Top Answer:There is room for improvement in the support. The response time could be faster.
    Top Answer:Overall, I would rate the solution a nine out of ten. The product and implementation are good, and customers are satisfied. However, sometimes resolving issues takes longer than expected.
    Ranking
    Views
    990
    Comparisons
    823
    Reviews
    11
    Average Words per Review
    444
    Rating
    7.5
    8th
    out of 107 in Email Security
    Views
    4,263
    Comparisons
    2,865
    Reviews
    15
    Average Words per Review
    384
    Rating
    7.9
    Comparisons
    Also Known As
    Mimecast Email Security with Targeted Threat Protection
    Learn More
    Overview

    Mimecast Email Security is a comprehensive solution designed to safeguard organizations against advanced email threats. With an array of advanced security features, it provides robust protection against phishing attacks, malware, ransomware, and other targeted threats.

    This product leverages Mimecast's extensive threat intelligence network to identify and block malicious emails before they reach the user's inbox. It employs sophisticated algorithms and machine learning techniques to analyze email content, attachments, and URLs, ensuring that only legitimate and safe emails are delivered.

    One of the key features of Mimecast Advanced Email Security is its URL Protect capability. This feature scans all URLs within emails in real-time, checking for any signs of malicious activity. It blocks access to suspicious websites, preventing users from inadvertently clicking on harmful links and falling victim to phishing attacks or drive-by downloads.

    Another notable feature is Attachment Protect, which scans all email attachments for malware and ransomware. It uses multiple layers of defense, including sandboxing and file conversion, to detect and neutralize any threats. This ensures that users are protected from opening malicious attachments that could compromise their systems.

    Mimecast Advanced Email Security also includes Impersonation Protect, which guards against CEO fraud and other impersonation attacks. It analyzes email headers, domains, and sender behavior to identify suspicious emails that attempt to deceive users. By alerting users and administrators to potential impersonation attempts, it helps prevent financial loss and data breaches.

    Furthermore, Mimecast Advanced Email Security provides comprehensive data loss prevention (DLP) capabilities. It scans outgoing emails for sensitive information, such as credit card numbers or social security numbers, and prevents accidental or intentional data leaks. This helps organizations comply with data protection regulations and maintain the privacy of their customers' information.

    Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

    This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

    Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

    With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

    Sample Customers
    Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    Top Industries
    REVIEWERS
    Transportation Company17%
    Retailer17%
    Financial Services Firm11%
    Construction Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm7%
    Construction Company6%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm23%
    Manufacturing Company23%
    Consumer Goods Company8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider10%
    Financial Services Firm8%
    Government6%
    Company Size
    REVIEWERS
    Small Business52%
    Midsize Enterprise16%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise22%
    Large Enterprise44%
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise22%
    Large Enterprise52%
    Buyer's Guide
    Mimecast Email Security vs. Trend Micro Email Security
    January 2024
    Find out what your peers are saying about Mimecast Email Security vs. Trend Micro Email Security and other solutions. Updated: January 2024.
    765,234 professionals have used our research since 2012.

    Mimecast Email Security is ranked 3rd in SEG (Secure Email Gateway) with 23 reviews while Trend Micro Email Security is ranked 8th in Email Security with 21 reviews. Mimecast Email Security is rated 7.8, while Trend Micro Email Security is rated 8.0. The top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Mimecast Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration and Cisco Secure Email, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP) and Fortinet FortiMail. See our Mimecast Email Security vs. Trend Micro Email Security report.

    We monitor all SEG (Secure Email Gateway) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.