Compare MindTouch vs. Office 365

MindTouch is ranked 13th in Enterprise Social Software with 2 reviews while Office 365 is ranked 2nd in Enterprise Social Software with 11 reviews. MindTouch is rated 9.0, while Office 365 is rated 8.0. The top reviewer of MindTouch writes "Some of the valuable features include a WYSIWGY editor that generates HTML and CMS version control". On the other hand, the top reviewer of Office 365 writes "Multi-user editing and integration with OneDrive brings better focus and efficiency". MindTouch is most compared with SAP Jam, Atlassian Confluence and SharePoint, whereas Office 365 is most compared with Atlassian Confluence, TeamViewer and HCL Verse. See our MindTouch vs. Office 365 report.
Cancel
You must select at least 2 products to compare!
MindTouch Logo
629 views|183 comparisons
Office 365 Logo
5,790 views|4,788 comparisons
Most Helpful Review
Find out what your peers are saying about MindTouch vs. Office 365 and other solutions. Updated: January 2020.
389,475 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It has the ability to edit the HTML, as well as the WYSIWYG.Customer support is terrific. The team is personable, informed, and responsive.

Read more »

The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers.Many of the features in Office 365 are good, but I think Excel is a very good tool.It's very stable.The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent.Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file.The cloud service and Skype are the most valuable features.It is very easy to deploy.Cloud-based management is valuable and software deployment is positive.

Read more »

Cons
One of the biggest missing pieces is a link checker.If you have hundreds of books, the initial download is slow.MindTouch would greatly benefit by providing a GitHub pull request functionality to foster draft mode and open contribution writing.Your docs go on their servers and getting them out is difficult, especially if you want to switch to another authoring format, e.g., Markdown. There are no converters and an automated extraction of the docs from the CMS is not available.

Read more »

Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application.Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs.There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks.Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable.The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command.Using Office 365 is not that flexible on some mobile devices, like Android.Their support is so terrible and unusable except during dire emergencies.There are some complexities to the initial setup if you use some of the more advanced features.

Read more »

Pricing and Cost Advice
We had a custom setup that cost us some money.

Read more »

The pricing is not really high, but one can get the software with the license key for free.The pricing is good for all the features that we receive, e.g., Skype for Business.​The pricing/licensing is easy to manage.Good reporting and good value subscriptions for international calls.Licensing, billing, and accounting are available from the management interface.

Read more »

report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
389,475 professionals have used our research since 2012.
Ranking
Views
629
Comparisons
183
Reviews
2
Average Words per Review
601
Avg. Rating
9.0
Views
5,790
Comparisons
4,788
Reviews
11
Average Words per Review
306
Avg. Rating
8.0
Top Comparisons
Compared 40% of the time.
Compared 32% of the time.
Compared 28% of the time.
Compared 27% of the time.
Compared 12% of the time.
Compared 9% of the time.
Also Known As
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Learn
MindTouch
Microsoft
Overview
MindTouch changes you customer support experience from reactive to proactive in as quickly as a single day. Create product experts and brand advocates. Increase user adoption by decreasing customer effort. Improve all your customer support metrics and understand your customers and buyers better. Bonus: drive more buyers to your website. "As a MindTouch customer, we know that we have a partner that is fanatical about our success with their products." - Tien Tzuo, CEO at Zuora

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Offer
Learn more about MindTouch
Learn more about Office 365
Sample Customers
Cisco, Citrix, HP, IBM, Juniper Networks, Kenworth, PayPal, Remington, Verizon
Information Not Available
Top Industries
No Data Available
REVIEWERS
Manufacturing Company21%
Software R&D Company21%
Financial Services Firm14%
Retailer7%
VISITORS READING REVIEWS
Software R&D Company31%
Government9%
Comms Service Provider9%
Construction Company6%
Find out what your peers are saying about MindTouch vs. Office 365 and other solutions. Updated: January 2020.
389,475 professionals have used our research since 2012.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.