Compare MindTouch vs. SharePoint

MindTouch is ranked 11th in Enterprise Social Software with 2 reviews while SharePoint is ranked 1st in Enterprise Social Software with 39 reviews. MindTouch is rated 9.0, while SharePoint is rated 7.6. The top reviewer of MindTouch writes "Some of the valuable features include a WYSIWGY editor that generates HTML and CMS version control". On the other hand, the top reviewer of SharePoint writes "The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution". MindTouch is most compared with SAP Jam, Atlassian Confluence and SharePoint, whereas SharePoint is most compared with OpenText ECM, Box and Atlassian Confluence. See our MindTouch vs. SharePoint report.
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MindTouch Logo
686 views|193 comparisons
SharePoint Logo
38,382 views|31,958 comparisons
Most Helpful Review
Find out what your peers are saying about MindTouch vs. SharePoint and other solutions. Updated: November 2019.
377,264 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It has the ability to edit the HTML, as well as the WYSIWYG.Customer support is terrific. The team is personable, informed, and responsive.

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The most valuable features are the Integrations, web site, and search.The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features.This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information.For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them.The workflow feature is valuable because it enables us to cascade responsibilities.It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint.The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution.Tech support tops off as excellent.

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Cons
One of the biggest missing pieces is a link checker.If you have hundreds of books, the initial download is slow.MindTouch would greatly benefit by providing a GitHub pull request functionality to foster draft mode and open contribution writing.Your docs go on their servers and getting them out is difficult, especially if you want to switch to another authoring format, e.g., Markdown. There are no converters and an automated extraction of the docs from the CMS is not available.

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The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools.The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to cloud can also use improvement.This solution would benefit from the implementation of enhanced online forms and template development capabilities.I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools.Workflow is something that can become more intelligent.Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents.The initial setup was very complex.I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve.

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Pricing and Cost Advice
We had a custom setup that cost us some money.

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For this type of solution, it is not wise to buy it without Software Assurance.The pricing works for us.The cost is expensive, but worthwhile.We have purchased add-ons to handle multiple site collections, form creation, and design.The data classification and search elements are cheap.The replacement costs for it are cheaper if you use only SharePoint.It is very expensive.‚Äč

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report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
377,264 professionals have used our research since 2012.
Ranking
Views
686
Comparisons
193
Reviews
3
Average Words per Review
596
Avg. Rating
8.7
Views
38,382
Comparisons
31,958
Reviews
39
Average Words per Review
304
Avg. Rating
7.7
Top Comparisons
Compared 39% of the time.
Compared 33% of the time.
Compared 28% of the time.
Compared 9% of the time.
Compared 9% of the time.
Compared 7% of the time.
Also Known As
SharePoint 2007, SharePoint 2010
Learn
MindTouch
Microsoft
Overview
MindTouch changes you customer support experience from reactive to proactive in as quickly as a single day. Create product experts and brand advocates. Increase user adoption by decreasing customer effort. Improve all your customer support metrics and understand your customers and buyers better. Bonus: drive more buyers to your website. "As a MindTouch customer, we know that we have a partner that is fanatical about our success with their products." - Tien Tzuo, CEO at Zuora

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Offer
Learn more about MindTouch
Learn more about SharePoint
Sample Customers
Cisco, Citrix, HP, IBM, Juniper Networks, Kenworth, PayPal, Remington, Verizon Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Top Industries
No Data Available
REVIEWERS
Financial Services Firm15%
University10%
Comms Service Provider8%
Energy/Utilities Company8%
VISITORS READING REVIEWS
Software R&D Company23%
Financial Services Firm14%
Government9%
Comms Service Provider6%
Company Size
No Data Available
REVIEWERS
Small Business35%
Midsize Enterprise22%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise17%
Large Enterprise57%
Find out what your peers are saying about MindTouch vs. SharePoint and other solutions. Updated: November 2019.
377,264 professionals have used our research since 2012.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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