NICE CXone is ranked 4th in Workforce Engagement Management while Socialtext [EOL] doesn't meet the minimum requirements to be ranked in Workforce Engagement Management. NICE CXone is rated 8.2, while Socialtext [EOL] is rated 6.0. The top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". On the other hand, the top reviewer of Socialtext [EOL] writes "The solution facilitates sharing information with vendors and not having to send everything via email. ". NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and Five9, whereas Socialtext [EOL] is most compared with .
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