We performed a comparison between NICE CXone and Zimbra Social [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management.NICE CXone is ranked 4th in Workforce Engagement Management while Zimbra Social [EOL] doesn't meet the minimum requirements to be ranked in Workforce Engagement Management. NICE CXone is rated 8.2, while Zimbra Social [EOL] is rated 7.0. The top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". On the other hand, the top reviewer of Zimbra Social [EOL] writes "The Outlook Connector provides Exchange-like options, such as the global address list, calendar, dynamic distribution lists, and LDAP authentication". NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and ServiceNow, whereas Zimbra Social [EOL] is most compared with .
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