Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The fact that they are autonomous and can function even without access to the management panel is the most valuable aspect of this solution.
The most important feature is ease of use. We can simply take an access point and plug it in, then it is automatically configured for us.
For support, we do not have to deal with a whole phone menu tree. You get to talk to an engineer right away.
We can see what the network is being used for or where problems may be.
We have found Mojo to be critical for us because of its patented security and its wireless intrusion prevention system (WIPS). It is unique in the market.
It has given us a huge leg-up when competing with other managed service providers who use different vendors because of the visibility it gives us to customers' traffic for troubleshooting purposes.
Their Cognitive WiFi analytics (Mojo Aware) is the biggest feature on their dashboard. It helps us know where the problem, so we don't have to spend time with the customer diagnosing it.
Built-in guest analytics and advanced guest portal features allow our customers to create a guest experience which is typically only available with complex and expensive third-party software.
Valuable features include Bonjour Gateway and the hardware antenna array.
Ruckus has allowed us to deploy better Wi-Fi coverage in the past few years.
The most valuable feature is the signature feature from Ruckus; the feature is called the BeamFlex. BeamFlex adaptive antenna technology takes a more adaptable approach allowing the access point to continually sense and optimize for its environment. The signals can be sent in a particular predetermined direction as desired. The technology allows for electrically manipulated antenna properties creating optimal antenna patterns for each device with which they communicated: the signal is focused, where the user is positioning.
Once we got it set up and configured we've had little issues and it's been relatively stable. We use it across all seven of our offices and they all have the exact same wifi setup so when I go into any office I can get on the network and access resources.
We used to struggle a lot doing the connectivity between the branch offices in port. Ruckus offers the flexibility to pull the connectivity and we can actually manage our workflow and application to this connectivity. It is a wonderful way of doing things fast.
The connectivity of the product is amazing.
It has one of the smoothest operations.
Dead zones were immediately eliminated when we deployed these WAPs in all of our locations, plus Ruckus’ analytics on the ZoneDirectors allow us to quickly identify clients that are taking too much bandwidth.
The user interface needs improvement. It could be a little bit more user-friendly.
The user interface could use improvement, and Mojo is working on it. The features and functions are in two different places, and they are in the process of moving them into one place.
Further expanding the API and access to even more diagnostics, as I have found a few limitations when I am dealing with them right now.
They could use more additional application security and network security features. They could add on to the WiFi as a selling point. It would be nice to be able to say to the WiFi users, "We will protect you against viruses and malware, so you don't have to purchase that."
Needs greater simplicity in the management portal. Currently, the Mojo portal presents different “apps” to configure the devices, create splash pages, configure security settings, and monitor the network. This can be confusing, although Mojo has made great strides in combining these into “Aware”.
The RF signalling and data analytics parts should be improved.
Sometimes doing mass changes on their products can be challenging.
One complaint that we have is the lack of cloud-based management.
The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients.
o make it a ten I would like the ability to replace it if we do have a faulty device. Getting one faster might be helpful. I would like to have autoconfiguration where instead of having to configure a new network, we would be able to push all configuration out a little easier with the interface.
From the user point of view, sometimes we face a little bit of a challenge in terms of the channels selection for Ruckus. When we have installed all of the APs outdoors, those channels are actually empty in different numbers, so sometimes we found this challenging for getting paired between these point to point communications. If there is any way we can get some proprietary channels or some IT this interruption will not be there. That would be really fantastic for more reliable connectivity.
I suggest more controlling features on the controller. The menu of the performance must be improved, as well.
Most customers revoke the idea of deploying it when they observe the cost per AP license.
The interface should be mobile friendly.
Pricing and Cost Advice
In Australian dollars, we buy it for five years at $1,200.
The pricing was a good value and substantially less than some of the other products that we looked at. In some cases, with some of the big names, this product was even close to half the price.
The license is provided per access point, so you buy an access point and you use it.
They have been a great price competitor against some of the other big brands, like Meraki, especially for cloud-based WiFi. However, Meraki has been more expensive. They beat Meraki on features for the WiFi, which makes them a better choice even if the price is the same.
There are other solutions, like Ubiquiti, that have lowered their prices, which sometimes makes the argument to go with them. However, we do not bake in the WiFi for other vendors into our managed services, because they do not meet our standard offering.
Pricing includes the planning tools, management, security, analytics, and advanced guest WiFi capabilities. It's always better to buy the longest term available for the best ROI. However, device will continue to function without valid cloud license.
Of every solution we looked at, every wireless solution, Mojo was a minimum of six figures cheaper. Minimum. Most of them were double, which again is unheard of. Not only do you get all the feature benefits, like everything is there, everything just works, but at the same time, it was a no-brainer, because of the cost. It's almost like you hit the lottery.
"The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients."
We also looked at Cisco and Aruba but Ruckus pricing was better.
We found it a little more expensive than the other competitors on the market.
The cost per AP license should be worked on.
The only complaint I have about Ruckus is the price, but considering other enterprise WiFi products are similarly priced, I feel Ruckus is a superior product.
It's definitely a good value. It's more expensive than some of the other offerings out there, but when you compare it to other enterprise-class gear, it's very well priced. And the beauty of it is, because it has better range because of their patented BeamFlex - which is the way they can send and receive and listen to signals - you can actually use fewer access points. That means that it's a cheaper overall project.
Pricing is very competitive for an enterprise solution. Regarding licensing, always carry the support contract on the controller (not needed on APs).
The cost can be prohibitive for many as it is a high-end product in the WiFi market.
out of 22 in Wireless LAN
Average Words per Review
out of 22 in Wireless LAN
Average Words per Review
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Also Known As
|Mojo Networks WLAN, AirTight Networks, AirTight, Mojo Aware|
|Mojo is revolutionizing WiFi through the power of the cloud and open standards. We liberate networks from proprietary hardware and utilize the full power of the cloud to deliver cognitive WiFi: a self-driving network that makes things remarkably simple and reliable at massive scale. Mojo WiFi is not just secure itself but also secures your wired network and IT assets from wireless attacks. Mojo Network’s innovations provide superior WiFi experience, effortless troubleshooting and empowers IT with better user experiences, more options, and more velocity, all at much lower costs.||The Virtual SmartZone Data Plane (vSZ-D) is a wireless LAN data plane appliance in a virtualized form factor. Made to work seamlessly with the Ruckus Virtual SmartZone Wireless LAN Controller (vSZ), the vSZ-D enables secure tunneled WLANs from Ruckus APs while minimizing CAPEX spending and maximizing Wi-Fi deployment flexibility and scale. Operators, ISPs and large enterprises can deploy the vSZ-D in a centralized data center with the vSZ, or at specific venues in a distributed topology.|
Learn more about Mojo Networks
Learn more about Ruckus Wireless
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Comms Service Provider30%
Non Tech Company11%
Comms Service Provider30%
Marketing Services Firm10%
Comms Service Provider30%
Software R&D Company16%
K 12 Educational Company Or School10%
No Data Available