Anonymous UserDirector Of Information Technology at a media company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is more of a streamlined Slack."
"The value is that monday.com provides us with an overall picture of how much work a teammate has."
"The global search is the solution's most valuable aspect."
"The initial setup is very easy."
"The solution can be customized for individual projects and quite easy to use."
"It's very user friendly."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools."
"The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous."
"Sometimes allocating between team members via the communication tool can be difficult."
"The user admin module could be more accessible."
"Some of the automation is having some technical difficulties."
"In my initial exposure to the interface, I did not find it to be very user-friendly."
"The dashboard is not user-friendly, it needs improvement."
"The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"I wasn't involved with the licensing, but I believe it's negotiable."
"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
"This licensing is straightforward and they charge per user."
"Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
Perfectly scalable, fully customizable, and supported for thousands of users. From managing core processes to team management to project or task management, monday.com has got your back.
Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.
Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.
monday.com is ranked 9th in Project Management Software with 5 reviews while Smartsheet is ranked 11th in Project Management Software with 2 reviews. monday.com is rated 7.8, while Smartsheet is rated 7.6. The top reviewer of monday.com writes "Nicely streamlined with good features and an easy setup". On the other hand, the top reviewer of Smartsheet writes "Powerful, integrates with a lot of tools, and does a really good job of creating Gantt charts". monday.com is most compared with Asana, Jira, JIRA Portfolio, Microsoft Project and Wrike, whereas Smartsheet is most compared with JIRA Portfolio, ServiceNow IT Business Management, Microsoft Project, Asana and Teamwork Projects. See our Smartsheet vs. monday.com report.
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