We performed a comparison between Moogsoft and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The product currently seems to be a few steps ahead of the competition."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft is easily deployable and ready to use."
"The AI component allows you to check previous cases and diagnose problems easily."
"I like the prediction features."
"Three features stand out for me: the SDK for writing Python, the customizable and adaptable diagnostic dashboard, and the optimizer for collecting data."
"It provides a lot of analytics with the underlying AI engine, and it is a lot easier than other solutions. There are some products that do automated AI-based detection and drawing up charts, but for network monitoring and all of the monitoring aspects, it is quite a nice tool. It is very convenient for business users because they get more or less a lot of data readily available. If you're familiar with the Splunk query language, you can pretty much do whatever you want."
"Splunk's schema on demand is incredibly useful. I do not have to worry about what my users will need when we onboard their data."
"What is nice about the solution is that it makes it easy to build the queries, search for the events and then do analysis."
"Out-of-the-box, it seems very powerful."
"The correlation searches are most valuable just because we are able to do things like RBA."
"It is the best tool if you have a complex environment or if data ingestion is too huge."
"The ability to rapidly diagnose problems in production and non-production, across hundreds of log files, is the most valuable feature."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"They should consider including Chatbot."
"It is taking a long time to set it up and could do more to roll out quickly."
"The documentation and flexibility for generic integration could be improved."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"More control with Splunk Cloud as it seems a bit limited. I used to manage an on-premise instance of Splunk Enterprise and really liked having more control over it."
"It is a good product, but the Achilles heel for a lot of organizations is the cost model for it because it gets expensive. That's because the model is based on how much data it processes a day, which can be prohibitive, especially if you have a lot of data. A lot of customers may not be ready for the sticker shock on how to fully leverage the product. I realized that the reason for that is that when it was originally designed, it was kind of like a big data modeling application. If they want to have a bigger customer base, they can come out with subsets of their product that are focused on specific things and have different pricing models. It may help with the cost."
"The threat detection system has room for improvement."
"Some of the terminology can be confusing, even for seasoned vets. Renaming components at this point would be a serious undertaking. However, it might be beneficial in the long run."
"Previously, they developed custom connectors or add-ons for a lot of applications. But that number can be upgraded still. There are a lot of applications in the world that are not supported."
"Splunk has a steeper learning curve, making it feel less user-friendly."
"Its setup is a little bit complex for a distributed environment. Their support can also be better. If we miss the response for more than a week, they usually close the case. Sometimes, it can take us more than a week to reply."
"Make it easy to use and the cost cheaper. This will help all organisations to implement Splunk."
Moogsoft is ranked 6th in IT Operations Analytics with 11 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 227 reviews. Moogsoft is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and SolarWinds NPM, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our Moogsoft vs. Splunk Enterprise Security report.
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