We performed a comparison between IBM SevOne Network Performance Management (NPM) and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"Scalability. I have never had to worry about how to handle really big environments."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"I like the prediction features."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft is easily deployable and ready to use."
"The GUI: both the dashboard/user view and the admin tool."
"The reporting of NMS is good, but it could be better."
"The tool needs improvement in non-Cisco SD-WAN."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"It is taking a long time to set it up and could do more to roll out quickly."
"The documentation and flexibility for generic integration could be improved."
"They should consider including Chatbot."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
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IBM SevOne Network Performance Management (NPM) is ranked 34th in IT Infrastructure Monitoring with 52 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Moogsoft is rated 7.6. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and Dell CloudIQ. See our IBM SevOne Network Performance Management (NPM) vs. Moogsoft report.
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