Compare Motadata IT Service Management vs. Vision Helpdesk

Motadata IT Service Management is ranked 31st in IT Service Management (ITSM) while Vision Helpdesk is ranked 28th in IT Service Management (ITSM). Motadata IT Service Management is rated 0, while Vision Helpdesk is rated 0. On the other hand, Motadata IT Service Management is most compared with Everest Service Manager, whereas Vision Helpdesk is most compared with .
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Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in IT Service Management (ITSM). Updated: May 2020.
417,925 professionals have used our research since 2012.
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Also Known As
Motadata ITSM
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Motadata
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Vision Helpdesk
Overview

Our ITIL Compliant ITSM Tool organizes information, automates support workflow, eliminates manual/back-end complexities and encourages self-service for maximum productivity and superior user experience. The platform offers a modern interface, built-in templates and guides, instant universal search and meaningful insights that help your IT teams to work effectively and streamline IT service delivery.

The IT Service Management platform drastically reduces the number of incoming tickets, helps in creating a centralized knowledge base, eases the complexity of managing multiple assets, enables technicians to deploy patches remotely, complies to audit requirements and improves the performance of IT Service Desk.

In a nutshell, our ITSM tool offers a robust life-cycle that connects symptoms to their root cause and a comprehensive asset inventory that tracks and manages a wide range of assets. All of these powered by automation.

Vision Helpdesk is the only web based Help Desk Software that allows to manage support for multiple companies at one place with single staff portal for all companies and each company having its own client portal. ALL IN ONE customer support help desk software that allows you to manage various channels like E-mail, Web portal, Twitter, Facebook, Phone and Chat everything under single roof.
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Sample Customers
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Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in IT Service Management (ITSM). Updated: May 2020.
417,925 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.