Compare Motorola PremierOne CSR vs. SAP CRM

Motorola PremierOne CSR is ranked 3rd in Local Government CRM while SAP CRM is ranked 2nd in Local Government CRM with 1 review. Motorola PremierOne CSR is rated 0, while SAP CRM is rated 7.0. On the other hand, the top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". Motorola PremierOne CSR is most compared with Microsoft Dynamics CRM, whereas SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud and SAP Hybris Sales Cloud.
Cancel
You must select at least 2 products to compare!
Motorola PremierOne CSR Logo
250 views|111 comparisons
SAP CRM Logo
1,911 views|1,539 comparisons
Most Helpful Review
Use Motorola PremierOne CSR? Share your opinion.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

Read more »

report
Use our free recommendation engine to learn which Local Government CRM solutions are best for your needs.
384,324 professionals have used our research since 2012.
Ranking
3rd
Views
250
Comparisons
111
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
Views
1,911
Comparisons
1,539
Reviews
1
Average Words per Review
415
Avg. Rating
7.0
Top Comparisons
Compared 35% of the time.
Compared 10% of the time.
Compared 7% of the time.
Also Known As
PremierOne CSR
Learn
Motorola
SAP
Overview
Motorola PremierOne CSR provides a single platform for citizen access and communications. Citizens can request services by phone, through email, via the Web, using a smartphone app or through social media like Facebook and Twitter. Through its highly configurable workflow engine, PremierOne CSR also automates new and existing processes, routing of service requests to the proper department, weeds out duplicate requests, dispatches crews, tracks progress, generates communications and captures statistical data for improved reporting, management and planning. Plus, PremierOne CSR allows users to develop a customized knowledge base, using both internal and external resources, to provide accurate information for both workers and citizens.

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Offer
Learn more about Motorola PremierOne CSR
Learn more about SAP CRM
Sample Customers
Calgary, Alberta, CanadaBrau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
We monitor all Local Government CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email