Most Helpful Review | |||
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Pricing and Cost Advice | |
Information Not Available | SAP CRM offers a free trial for anyone wanting to test the product before purchasing it. They should reduce the price to target small businesses. The company has seen an increase in revenue. |
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Ranking | |
Views 250 Comparisons 111 Reviews 0 Average Words per Review 0 Avg. Rating N/A | Views 1,911 Comparisons 1,539 Reviews 1 Average Words per Review 415 Avg. Rating 7.0 |
Top Comparisons | |
Compared 100% of the time. | Compared 35% of the time. Compared 10% of the time. Compared 7% of the time. |
Also Known As | |
PremierOne CSR | |
Learn | |
Motorola | SAP |
Overview | |
Motorola PremierOne CSR provides a single platform for citizen access and communications. Citizens can request services by phone, through email, via the Web, using a smartphone app or through social media like Facebook and Twitter. Through its highly configurable workflow engine, PremierOne CSR also automates new and existing processes, routing of service requests to the proper department, weeds out duplicate requests, dispatches crews, tracks progress, generates communications and captures statistical data for improved reporting, management and planning. Plus, PremierOne CSR allows users to develop a customized knowledge base, using both internal and external resources, to provide accurate information for both workers and citizens. | SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management. |
Offer | |
Learn more about Motorola PremierOne CSR | Learn more about SAP CRM |
Sample Customers | |
Calgary, Alberta, Canada | Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc. |
See also Motorola PremierOne CSR Reviews, SAP CRM Reviews, and our list of Best Local Government CRM Companies.