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Moveworks vs N-able MSP Manager comparison

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Moveworks Logo

Moveworks

1,170 views|1,013 comparisons
N-able Logo

N-able MSP Manager

Read 3 N-able MSP Manager reviews
533 views|408 comparisons
100% willing to recommend
Featured Review
Use Moveworks?
EfstathiosDamianos
Helps with support cases and tickets
The solution helps us with the knowledge of support cases and tickets.
Quotes From Members
We asked business professionals to review the solutions they use.
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Pricing and Cost Advice
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  • "Don't get scared of the price tag because it's definitely worth it."
  • "I don't know the exact cost, but I know it's reasonable. Its cost of entry is not bad. I've had other organizations sign up for it. I don't know how much they paid, but it wasn't bad. You charge for every object. You charge for AV, and you charge for servers. There is a charge for everything or every object in that. I know we make money from it, but I don't know what it is."
  • "I would rate the tool's pricing an eight out of ten since it's not the cheapest one in the market."

    • More N-able MSP Manager Pricing and Cost Advice →

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    What do you like most about N-able MSP Manager?
    Top Answer:I am impressed with the tool's integration with our mail system.
    Read all 3 answers   →
    What needs improvement with N-able MSP Manager?
    Top Answer:The tool needs to improve its customization of the user interface.
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    What is your primary use case for N-able MSP Manager?
    Top Answer:We use the solution for the instant management of our support customers.
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    Ranking
    3rd
    out of 41 in AI-Powered Chatbots
    Views
    1,170
    Comparisons
    1,013
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    27th
    out of 59 in Help Desk Software
    Views
    533
    Comparisons
    408
    Reviews
    1
    Average Words per Review
    298
    Rating
    7.0
    Comparisons
    Also Known As
    SolarWinds LOGICnow, SolarWinds MSP Manager
    Learn More
    Moveworks
    N-able
    Overview

    Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees'​ IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

    Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.

    • Intuitive, lightweight ticketing with seamless RMM and N-central® platform integrations.
    • Painless time tracking with convenient timers and functionality for recurring tickets and appointments.
    • Closed-loop email with automatic ticket monitoring and routing, with a streamlined Microsoft 365 setup via OAuth.
    • Complete customer and knowledge management with a branded portal.
    • Accounting integrations with QuickBooks Online, QuickBooks Desktop, and Xero.
    Sample Customers
    slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
    Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company12%
    Manufacturing Company10%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Manufacturing Company9%
    Financial Services Firm9%
    Media Company9%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business45%
    Midsize Enterprise11%
    Large Enterprise44%

    Moveworks is ranked 3rd in AI-Powered Chatbots while N-able MSP Manager is ranked 27th in Help Desk Software with 3 reviews. Moveworks is rated 0.0, while N-able MSP Manager is rated 8.4. On the other hand, the top reviewer of N-able MSP Manager writes "We can do all the things with it and manage a ton of clients with a small IT team". Moveworks is most compared with ServiceNow Virtual Agent, ServiceNow, Aisera AI Service Desk, Espressive Barista and Zendesk, whereas N-able MSP Manager is most compared with JIRA Service Management, ServiceNow and Freshdesk.

    We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.