Compare Moxie vs. Velaro Live Chat

Moxie is ranked 3rd in Live Chat while Velaro Live Chat is ranked 13th in Live Chat. Moxie is rated 0, while Velaro Live Chat is rated 0. On the other hand, Moxie is most compared with LivePerson LiveEngage and eGain, whereas Velaro Live Chat is most compared with .
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Moxie Logo
388 views|302 comparisons
Velaro Live Chat Logo
31 views|16 comparisons
Ranking
3rd
out of 16 in Live Chat
Views
388
Comparisons
302
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
13th
out of 16 in Live Chat
Views
31
Comparisons
16
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 62% of the time.
Compared 38% of the time.
Also Known As
Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
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Moxie Software
Velaro
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Overview
Moxie anticipates what customers want, connecting and engaging with them through the entire digital journey across devices. Through Moxie’s solutions, including Live Chat, Email, Knowledge, and Web Self-Service companies have the ability to deliver the right engagement offer via the right channel to increase total customer value.Velaro Live Chat offers a robust, customizable solution that's easy to set up and starts delivering results within hours or days. It automatically and instantly get a full picture of every website visitor - what they've viewed, how they got to your site and what they've chatted about before. Your agents will know the answer before the customer even asks the question. Velaro Live Chat is a rules-based workflow and routing functionality that send chats to individual customer service reps (or groups of CSRs) based on any criteria. It can filter, view and analyze enterprise-wide live help performance with the set of reporting tools, real time, or run regularly scheduled reports. It has an Enterprise Security using a click-to-chat tools that are designed with privacy.
Offer
Learn more about Moxie
Learn more about Velaro Live Chat
Sample Customers
Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UKDell, Comcast, Pfizer, University of Pennsylvania
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.