We performed a comparison between MSP360 Backup and NetApp AltaVault based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of MSP360 Backup is its reliability."
"It has allowed me to implement a cost effective, highly configurable solution."
"Client-side encryption minimizes worries about data being captured on the back-end."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"MSP360 Backup's most valuable feature is its backup interface."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"General ease of use and performance of the Windows version is the most valuable feature."
"Being able to move data seamlessly from one-premise to the cloud (Azure). It works great. The backup solution is perfect for us."
"The deduplication engine. Right now, we're at about 10.5 to 11 times deduplication of our backup data."
"It's pretty simple. Once you set it, it goes; and then the idea of being able to get it to the cloud very quickly. It's kind of a set-it-forget-it."
"It's so easy to work with."
"The most valuable features of the solution stem from the fact that it is easy to use and integrate with whichever operating systems you use, providing you with a complete view, especially when you plan to migrate to some other operating system."
"Most importantly is having that island into that datacenter, and being able to address things in the same console. Thus, it is irrelevant where it's stored."
"You can store backups for a while."
"The flexibility. Being able to virtualize it, port it wherever I like, test my backups, test my DR capabilities whenever I like without impacting anybody."
"The product could be more user-friendly."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution's pricing is very high."
"NetApp's own competing products complicate things."
"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."
"I would like to see more web support."
"It would be nice if the solution was more complete. Many customers are looking for a single solution or silo that they can manage everything from. It would be nice, instead of having different products, if everything a client needed was in one solution."
"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."
"More capacity with the basic model of the AltaVault would probably help out."
"What could be helpful is different user base authentication so then maybe we could allow different customers to point to a single appliance and they only see the backups and things that they have."
"The solution needs faster indexing."
MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews while NetApp AltaVault is ranked 53rd in Backup and Recovery with 17 reviews. MSP360 Backup is rated 8.0, while NetApp AltaVault is rated 7.8. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of NetApp AltaVault writes "Though the solution's configuration phase can be difficult, the tool offers stability and scalability". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas NetApp AltaVault is most compared with Commvault Cloud, Veritas NetBackup, Rubrik, AWS Storage Gateway and Veeam Backup & Replication. See our MSP360 Backup vs. NetApp AltaVault report.
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