We performed a comparison between MSP360 Backup and NetApp Cloud Volumes ONTAP based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is easy to access and handles things efficiently."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature of MSP360 Backup is its reliability."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"MSP360 Backup's most valuable feature is its backup interface."
"It has allowed me to implement a cost effective, highly configurable solution."
"Technical support is very good."
"The Cloud Manager application that's on the NetApp cloud site is easy to use. You can set up and schedule replications from there, so you don't have to go into the ONTAP system. Another feature we've recently started using is the scheduled power off. We started with one client and have been slowly implementing it with others. We can cut costs by not having the VM run all the time. It's only on when it's doing replication, but it powers off after."
"The storage tiering is definitely the most valuable feature... With respect to tiering, the inactive data is pushed to a lower tier where the storage cost is cheap, but the access cost is high."
"If you have a fair amount of experience with NetApp, you can work on it very easily."
"For us, the value comes from the solution's flexibility, speed, and hopefully cost savings in the long term."
"ONTAP is great for helping you migrate on-premise workflows to cloud environments."
"The most valuable feature is the ease of file storage."
"In terms of administration, the portal which provides the dashboard view is an excellent tool for operations. It gives you volume divisions, usage rates, which division is using how much data, and more. The operations portal is fantastic for the support team."
"Unified Manager, System Manager, and Cloud Manager are all GUI-based. It's easy for somebody who has not been exposed to this for years to pick it up and work with it."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The product could be more user-friendly."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"I'm very happy with the solution, the only thing that needs improvement is the web services API. It could be a little bit more straightforward. That's my only issue with it. It can get pretty complex."
"I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."
"The only area for improvement would be some guidance in terms of the future products that NetApp is planning on releasing. I would like to see communication around that or advice such as, "Hey, the world is moving towards this particular trend, and NetApp can help you do that." I do get promotional emails from NetApp, but customer-specific advice would be helpful, based on our use cases."
"Cloud Volumes ONTAP's interface could use an overhaul. Sometimes you have to dig around in Cloud Manager a little bit to find certain things. The layout could be more intuitive."
"I would like to see more information about Cloud Volumes ONTAP using Google Cloud Platform on NetApp's website."
"There is room for improvement with the capacity. There's a very hard limit to how many disks you can have and how much space you can have. That is something they should work to fix, because it's limiting. Right now, the limit is about 360 terabytes or 36 disks."
"The cost needs improvement."
"I rate the scalability a five out of ten."
MSP360 Backup is ranked 25th in Cloud Backup with 15 reviews while NetApp Cloud Volumes ONTAP is ranked 11th in Cloud Backup with 60 reviews. MSP360 Backup is rated 8.0, while NetApp Cloud Volumes ONTAP is rated 8.8. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of NetApp Cloud Volumes ONTAP writes "Its data tiering helps keep storage costs under control". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas NetApp Cloud Volumes ONTAP is most compared with Azure NetApp Files, Amazon S3, Amazon EFS (Elastic File System), Google Cloud Storage and Portworx Enterprise. See our MSP360 Backup vs. NetApp Cloud Volumes ONTAP report.
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