We performed a comparison between MSP360 Backup and Quest NetVault based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"General ease of use and performance of the Windows version is the most valuable feature."
"It has allowed me to implement a cost effective, highly configurable solution."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Technical support is very good."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The solution is easy to access and handles things efficiently."
"It has File and SQL backup, which is the main benefit for us."
"The interface is very user-friendly."
"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."
"The solution allows us to block off our network and only give access to whatever we want."
"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."
"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."
"If a job is pending, the solution communicates it to us through emails."
"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The product could be more user-friendly."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The graphics are looking a bit old and should be updated."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The initial setup is a little complex."
"The interface can be improved. It should be more clear what features are available and make them easy to find."
"The stability of the solution is poor."
"The product’s SQL backup plugin needs improvement."
"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."
"The storage capacity is very low."
"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."
"I would like to see the option of cloud-based management."
MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews while Quest NetVault is ranked 45th in Backup and Recovery with 10 reviews. MSP360 Backup is rated 8.0, while Quest NetVault is rated 7.2. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Quest NetVault writes "Easy to use, stable, affordable pricing model, and good technical support". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Axcient x360Cloud, whereas Quest NetVault is most compared with Veeam Backup & Replication, Quest Rapid Recovery, Veritas NetBackup, Commvault Cloud and Arcserve UDP. See our MSP360 Backup vs. Quest NetVault report.
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