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Find out what your peers are saying about Veeam Software, Zerto, NetApp and others in Disaster Recovery (DR) Software. Updated: January 2021.
457,748 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The FlexClones make all the management easier for us.""NetApp's XCP Migration Tool... was pretty awesome. It replicated the data faster than any other tool that I've seen. That was a big help.""NetApp's Cloud Manager automation capabilities are very good because it's REST-API-driven, so we can completely automate everything. It has a good overview if you want to just have a look into your environment as well.""Another feature which gets a lot of attention in our environment is the File Services Solutions in the cloud, because it's a completely, fully-managed service. We don't have to take care of any updates, upgrades, or configurations.""Unified Manager, System Manager, and Cloud Manager are all GUI-based. It's easy for somebody who has not been exposed to this for years to pick it up and work with it.""We use the mirroring to mirror our volumes to our DR location. We also create snapshots for backups. Snapshots will create a specified snapshot to be able to do a DR test without disrupting our standard mirrors. That means we can create a point-in-time snapshot, then use the ability of FlexClones to make a writeable volume to test with, and then blow it away after the DR test.""We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us.""The solution’s Snapshot copies and thin clones in terms of operational recovery are good. Snapshot copies are pretty much the write-in time data backups. Obviously, critical data is snapshotted a lot more frequently, and even clients and end users find it easier to restore whatever they need if it's file-based, statical, etc."

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"The solution is simple to use and easy to configure.""The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here.""The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly.""One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

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"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

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Cons
"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that...""Scale-up and scale-out could be improved. It would be interesting to have multiple HA pairs on one cluster, for example, or to increase the single instances more, from a performance perspective. It would be good to get more performance out of a single HA pair.""One difficulty is that it has no SAP HANA certification. The asset performance restrictions create challenges with the infrastructure underneath: The disks and stuff like that often have lower latencies than SAP HANA itself has to have.""Some of the licensing is a little kludgy. We just created an HA environment in Azure and their licensing for SVMs per node is a little kludgy. They're working on it right now.""The DR has room for improvement. For example, we now have NetApp in Western Europe and we would like to back up the information to another region. It's impossible. We need to bring up an additional NetApp in that other region and create a Cloud Manager automation to copy the data... I would prefer it to be a more integrated solution like it was in the NetApp solution about a year ago. I would like to see something like AltaVault but in the cloud.""How it handles erasure coding. I feel it the improvement should be there. Basically, it should be seamless. You don't want to have an underlying hardware issue or something, then suddenly there's no reads or writes. Luckily, it's at a replication site, so our main production site is still working and writing to it. But, the replication site has stopped right now while we try to bring that node back. Since we implemented in bare-metal, not in appliance, we had to go back to the original vendor. They didn't send it in time, and we had a hardware memory issue. Then, we had a hard disk issue, which brought the node down physically.""We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that.""Multipathing for iSCSI LUNs is difficult to deal with from the client-side and I'd love to see a single entry point that can be moved around within the cluster to simplify the client configuration."

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"The graphics are looking a bit old and should be updated.""As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing."""There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.""They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

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"Licensing is an area that needs improvement."

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Pricing and Cost Advice
"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage...""The standard pricing is online. Pricing depends. If you're using the PayGo model, then it's just the normal costs on the Microsoft page. If you're using Bring Your Own License, which is what we're doing, then you get with your sales contact at NetApp and start figuring out what price is the best, in the end, for your company.""In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer.""Cloud is cloud. It's still expensive. Any good solution comes with a price tag. That's where we are looking to see how well we can manage our data in the cloud by trying to optimize the costs.""I know the licensing is a bit on the high-end. That's when we had to downsize our MetroCluster disks and just migrate to disks that were half used. We migrated into those just to reduce maintenance costs.""Cost is a big factor, because a lot of companies can't afford enterprise grade equipment all the time. They skimp where they can. I would recommend that they improve the cost.""Our licensing costs are folded into the hardware purchases and I have never differentiated between the two.""For NetApp it's about $20,000 for a single node and $30,000 for the HA."

More NetApp Cloud Volumes ONTAP Pricing and Cost Advice »

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

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"It is approximately $400 to purchase a virtual service outright."

More StorageCraft ShadowProtect Pricing and Cost Advice »

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Top Answer: The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup… more »
Top Answer: As for what can be improved, some reports could be simplified so that you know how much backup you have done and what… more »
Top Answer: Our primary use case is that we have our confidential data which remains locally on the tape. But the public information… more »
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Popular Comparisons
Compared 11% of the time.
Compared 9% of the time.
Also Known As
ONTAP Cloud, CVO, NetApp CVOCloudberry BackupShadowProtect
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NetApp
MSP360
StorageCraft
Overview

The leading enterprise-grade storage management solution, delivers secure, proven storage management services and supports up to a capacity of 368TB. Software service supports various use cases, such as: File shares and block-level storage serving NAS (NFS, SMB / CIFS) and SAN (iSCSI) Disaster Recovery, Backup, and Archive DevOps Databases (SQL, Oracle, NoSQL) Cloud Volumes ONTAP is offered in a standard single-node configuration or in a High Availability (HA) configuration.

MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.

MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.


Fast, flexible recovery starts with a solid backup. StorageCraft ShadowProtect SPX is the cornerstone of the StorageCraft Recovery Solution, providing comprehensive backup protection, reliable recovery, and system migration in a single, cross-platform solution that supports Windows and Linux systems on virtual and physical machines.

Offer
Take Control with Unified Cloud Storage

Sign up for a 30-day trial to see how Cloud Volumes ONTAP can help you optimize cloud storage costs and performance, while enhancing data enterprise-grade protection, security, and compliance - wherever your data lives.

Learn more about MSP360 Backup
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Sample Customers
Rohit, AdvacnedMD, D2L, Trinity Mirror, Eidos Media, WireStorm, Cordant Group, JFK Medical Center, ALD Automotive, Healthix, City of Baton Rouge, ON SemiconductorStratXLion
Top Industries
REVIEWERS
Healthcare Company26%
Energy/Utilities Company10%
Computer Software Company10%
Comms Service Provider10%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider20%
Manufacturing Company10%
Media Company6%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider16%
Financial Services Firm7%
Media Company6%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider20%
Media Company5%
Government5%
Company Size
REVIEWERS
Small Business7%
Midsize Enterprise13%
Large Enterprise80%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise14%
Large Enterprise78%
No Data Available
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Find out what your peers are saying about Veeam Software, Zerto, NetApp and others in Disaster Recovery (DR) Software. Updated: January 2021.
457,748 professionals have used our research since 2012.

MSP360 Backup is ranked 13th in Disaster Recovery (DR) Software with 4 reviews while StorageCraft ShadowProtect is ranked 15th in Disaster Recovery (DR) Software with 1 review. MSP360 Backup is rated 8.0, while StorageCraft ShadowProtect is rated 9.0. The top reviewer of MSP360 Backup writes "Flexible in terms of storage and cost and doesn't require firewall changes on the client's premises". On the other hand, the top reviewer of StorageCraft ShadowProtect writes "Stable single-server backup, with quick restore and good support". MSP360 Backup is most compared with Veeam Backup & Replication, Veeam Backup for Office 365, Acronis Backup, Azure Backup and Veeam Cloud Connect, whereas StorageCraft ShadowProtect is most compared with Veeam Backup & Replication, Datto Cloud Continuity, Altaro VM Backup, Nakivo and Acronis Disaster Recovery.

See our list of best Disaster Recovery (DR) Software vendors.

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