We performed a comparison between MSP360 Backup and Veeam Backup & Replication based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of MSP360 Backup is its reliability."
"MSP360 Backup's most valuable feature is its backup interface."
"Provides connectivity to a lot of different cloud storage solutions."
"It has allowed me to implement a cost effective, highly configurable solution."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Technical support is very good."
"For virtualization it's perfect."
"The most valuable feature is the continuous backup."
"Its stability and scalability were the main reasons for going for this solution. It is highly scalable, and its stability is also powerful. It has a friendly interface, and its monitoring and performance are the best in the market."
"The backups we have been receiving from Veeam Backup Replication on-premise have been good."
"The initial setup was very easy."
"One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature."
"The most valuable feature of this solution is the recuperation of the weaker machines."
"Very user-friendly and easily recoverable."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The restore time could improve. When we had an issue the restore time was lengthy."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware."
"I would prefer it if the backup console did not require use of a specified program but rather that it could be opened from any website."
"The product is missing some commonsense features and tools for an enterprise backup recovery product,"
"The tech support needs improvement."
"Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware."
"I would like to see a storage application in the next version of the product."
"I have found that the reporting could improve in its structure."
"There are certain solutions, such as Rubrik and Cohesity, that are little by little, taking market share. Veeam needs to be more aggressive to keep their dominance in the space."
MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews while Veeam Backup & Replication is ranked 1st in Backup and Recovery with 328 reviews. MSP360 Backup is rated 8.0, while Veeam Backup & Replication is rated 8.6. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". MSP360 Backup is most compared with N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne, Comet Backup and Veeam Backup for Microsoft 365, whereas Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Veritas NetBackup and Zerto. See our MSP360 Backup vs. Veeam Backup & Replication report.
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