We performed a comparison between MSP360 Backup and Veritas NetBackup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Provides connectivity to a lot of different cloud storage solutions."
"MSP360 Backup's most valuable feature is its backup interface."
"Client-side encryption minimizes worries about data being captured on the back-end."
"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"They are among the top in the world for backup and recovery."
"Best feature is its three-tier backup."
"It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution."
"This is a complete solution, everything is under one console."
"This is the best solution that I know of."
"I have found it to be the simplest solution to the market. It gives us a complete end to end solution. We are using this solution, Veritas Appliance and another one for access archiving. It is convenient to have all the support from one vendor."
"The backup and restore features work very well."
"Veritas NetBackup is very stable and scales out very well."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The product could be more user-friendly."
"Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
"Veritas NetBackup has been in the backup and recovery market for quite a long time, but somehow, from my own observations and from feedback from end users, its user interface is lagging behind other comparable solutions such as Veeam."
"Setup implementation."
"We have issues reaching them during some hours, and we need to escalate through several levels to get a resolution. Sometimes tickets stay open for days."
"The product is not able to keep up with other competitors in the market."
"Planning for the implementation takes a lot of time."
"There could be granular control over metadata components, specifically in the context of JSON data for the product."
"Some of the hardware is out of support."
MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 110 reviews. MSP360 Backup is rated 8.0, while Veritas NetBackup is rated 8.2. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Azure Backup, Veritas NetBackup Appliance and Veritas Backup Exec. See our MSP360 Backup vs. Veritas NetBackup report.
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