MSP360 Backup vs VMware SRM comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between MSP360 Backup and VMware SRM based on real PeerSpot user reviews.

Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed MSP360 Backup vs. VMware SRM Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal.""The best feature is that it's very user-friendly to do scheduled backups and version maintenance.""Block level transfers have significantly reduced the amount of time for transfers over some other solutions""MSP360 Backup's most valuable feature is its backup interface.""Provides connectivity to a lot of different cloud storage solutions.""I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup.""One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup.""The initial setup is very easy. It's not overly complex."

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"It eliminates the need for complex compliance requirements, making it a highly effective solution.""The solution is scalable.""The most valuable feature is the integration with our Nutanix environment.""I would rate the ease of setting up and configuring my recovery plan in VMware SRM, a ten out of ten, with ten being the easiest.""The installation and initial setup are straightforward.""VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply.""The solution is consistent.""The most valuable features are the disaster recovery and testing."

More VMware SRM Pros →

Cons
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not.""The graphics are looking a bit old and should be updated.""The product could be more user-friendly.""The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable.""Using the solution incurs additional charges for the device storage and backup which are not included in the service.""We could basically use just a more concise visual dashboard reporting on the status of the various machines.""The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel.""The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

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"The administration guides can be complicated and difficult to use, so it would be helpful if it was made easier.""In my opinion, the integration with Peer Persistent Storage could be improved.""Lacks stability and as a result requires continuous monitoring.""They could enhance the automation features for the product.""Technical support can take some time to respond.""The technical support is not quick enough to respond when a user tries to contact them.""Currently, there is a limitation of consolidating only 15 sites per SRM.""If you have a failover case, you need to work on it manually. It would be helpful if this could be automated. It would simplify things."

More VMware SRM Cons →

Pricing and Cost Advice
  • "It provides a good cost savings compared to our previous cloud backup."
  • "We have a very good return on investment."
  • "Pricing is reasonable although can be quite a large upfront cost."
  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • More MSP360 Backup Pricing and Cost Advice →

  • "Compare to hardware-based replication, I think software based replication is best and cheap."
  • "Licensing costs explode after 75 VMs."
  • "The price of this solution is on the expensive side."
  • "The cost of SRM is a little bit high, especially for smaller companies."
  • "The cost of SRM is on par with market rates."
  • "The licensing costs are increasing."
  • "It is about $3,000 a year for the 25 pack. The package gives you the ability to protect up to 25 virtual machines."
  • "There is an annual license to use this solution."
  • More VMware SRM Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    Questions from the Community
    Top Answer:MSP360 Backup's most valuable feature is its backup interface.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The product could be more user-friendly. Its pricing needs improvement as well.
    Top Answer:I rate the product price a five to six on a scale of one to ten, where one is a very high price, and ten is a very low price.
    Top Answer:The solution must provide better integration with third-party vendors.
    Ranking
    Views
    574
    Comparisons
    465
    Reviews
    4
    Average Words per Review
    312
    Rating
    8.0
    Views
    8,603
    Comparisons
    6,684
    Reviews
    25
    Average Words per Review
    402
    Rating
    8.2
    Comparisons
    Also Known As
    Cloudberry Backup
    VMware vCenter Site Recovery Manager
    Learn More
    Overview

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    VMware SRM (Site Recovery Manager) is a business continuity and disaster recovery solution that is part of the vSphere virtualization suite. It helps you plan, test, and run the recovery of virtual machines between a protected vCenter Server site and a recovery vCenter Server site. VMware SRM aims to minimize data loss and system downtime by letting you automate backups and orchestrate the recovery of entire VMware storage systems. VMware SRM is offered on-premises and on the AWS cloud.

    VMware SRM is most commonly used for:

    • Disaster recovery
    • Disaster avoidance
    • Data center migrations
    • Site-level load balancing
    • Maintenance testing for enterprise applications

    As a disaster recovery tool, VMware SRM:

    • Provides replication technology.
    • Supports policy-based management of backup programs.
    • Lets you run non-disruptive testing of disaster recovery plans.

    VMware SRM Key Features

    Some of VMware SRM’s key features include:
    Good scalability and stability, fast and reliable recovery, automated orchestration workflows, automated recovery of network and security settings, non-disruptive recovery testing, orchestrated cross-vCenter vMotion, stretched storage support, and self-service provisioning.

    VMware SRM Benefits

    The main benefits of using VMware SRM include:

    • Integration: VMware SRM integrates with other VMware technologies and architectures.

    • Non-disruptive testing: VMware SRM allows you to conduct tests during business hours without disruptions.

    • Reduced recovery time: By using automated orchestration workflows, VMware SRM helps to decrease recovery time to just minutes.

    • Automated failback: With automated failback, you can resume business operations as normal very quickly.

    • Extensibility for custom automation: With VMware SRM, you can use the Orchestrator plug-in to build custom automation workflows.

    • Automated network mappings: You can automatically map network settings across the two sites when creating a recovery plan.

    • Eliminate the need to re-configure IP addresses: With VMware SRM’s automated recovery of network and security settings, it is not necessary to e-configure IP addresses on recovered VMs via integration with NSX. Configurations are also reduced post-recovery by implementing security policies.

    • Centralized recovery plans: VMware SRM’s centralized recovery plans help you protect thousands of VM’s and also make it possible to eliminate manual runbooks.

    • Protect investments: With supported replication, VMware SRM helps protect investments and tailor RPOs.

    • Lower TCO: By using VMware SRM, you can lower your TCO and incur lower expenses for disaster recovery.

    Reviews from Real Users

    Below are reviews from PeerSpot users who are currently using the solution:

    PeerSpot user Eslam E., Senior Solution Architect at ICT Misr, explains his experience using the solution and says that "VMware SRM is very effective between two sites with identical twin storage, you can have synchronization between the two sites."

    A founder at a comms service provider commented on the solution's efficiency, noting, "If you want to do failover, it works without any problem."

    Reviewer Rakesh-P., who is a consultant at Ashtech Infotech (India) Pvt.Ltd., mentions why he finds VMware SRM to be a good product, commenting that “The most valuable feature is disaster recovery testing. The reports are very good.”

    Ahmed F., a consultant at Daniyals Inc, says that the solution doesn’t require a lot of resources and that "The UI is very user-friendly and testing is easy."

    Sample Customers
    StratX
    Acorda Therapeutics, Columbia Sportswear, Mainfreight, Nippon Express, Sin Chew Media, Fisher & Paykel, Siam City Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Construction Company8%
    Real Estate/Law Firm7%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company17%
    Government14%
    Comms Service Provider14%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    Government9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise42%
    REVIEWERS
    Small Business44%
    Midsize Enterprise11%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise61%
    Buyer's Guide
    MSP360 Backup vs. VMware SRM
    March 2024
    Find out what your peers are saying about MSP360 Backup vs. VMware SRM and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    MSP360 Backup is ranked 20th in Disaster Recovery (DR) Software with 15 reviews while VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 69 reviews. MSP360 Backup is rated 8.0, while VMware SRM is rated 8.0. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of VMware SRM writes "A scalable solution that integrates well with the VMware platform, but its platform agnostics do not support on-cloud usage". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas VMware SRM is most compared with Veeam Backup & Replication, Zerto, Dell RecoverPoint for Virtual Machines, Azure Site Recovery and VMware Cloud Disaster Recovery. See our MSP360 Backup vs. VMware SRM report.

    See our list of best Disaster Recovery (DR) Software vendors.

    We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.