We performed a comparison between N-able Cove Data Protection and N2WS Backup & Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"The ease of use and the console are great."
"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The most valuable feature is the ease of use."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"The initial setup is easy."
"The product is successful with the SMB market."
"The backup and restore functionality is very easy to use and manage."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"A disaster recovery console would be an improvement for the product."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"The recovery side, the restore side, could be a little more optimized."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"The GUI has room for improvement."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"The GUI could be slightly improved."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
"There is room for improvement in stability."
"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
N-able Cove Data Protection is ranked 8th in Backup and Recovery with 20 reviews while N2WS Backup & Recovery is ranked 36th in Backup and Recovery with 8 reviews. N-able Cove Data Protection is rated 9.2, while N2WS Backup & Recovery is rated 8.8. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of N2WS Backup & Recovery writes "The backup and recovery are its most valuable features. However, the UI is a bit dated". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas N2WS Backup & Recovery is most compared with Veeam Backup & Replication, AWS Backup, Rubrik, Clumio and Veeam Backup for Microsoft 365. See our N-able Cove Data Protection vs. N2WS Backup & Recovery report.
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