Arcserve UDP vs N-able Cove Data Protection comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arcserve UDP and N-able Cove Data Protection based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Arcserve UDP vs. N-able Cove Data Protection Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to configure.""The ROI is very good because of the speed of the backup.""One of the things that I do like about it is that it has a very good deduplication feature.""The ease of use is the best feature of the product.""The most valuable feature is the duplication.""I like the tool's speed.""The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine.""There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

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"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points.""We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.""It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network.""The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way.""The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss.""The initial setup of N-able Cove Data Protection was very easy.""For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup.""I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."

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Cons
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue.""The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week.""The support could be more knowledgeable and faster.""Every time I change the disc, I have to do a full backup.""Licensing can be quite difficult.""The initial setup was complex.""One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement.""It takes much time to verify and consolidate images for backups."

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"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement.""Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference.""We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since.""This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue.""The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V.""There could be a possibility to create a local NAS backup for infrastructure.""One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that.""We would like to have better reporting."

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Pricing and Cost Advice
  • "I do not work with the pricing or licensing issues of the solution for our organization."
  • "We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
  • "Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
  • "The price of this product is high and it should be lower."
  • "It is approximately $400 to purchase a virtual service outright."
  • "There is an annual license required for this solution and it is priced well."
  • "Pricing is most likely comparable."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • More Arcserve UDP Pricing and Cost Advice →

  • "The pricing of SolarWinds seems to be fair compared to the rest of the industry."
  • "When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
  • "There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."
  • "I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
  • "The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."
  • "Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
  • "The price isn't extreme, but I'd love to pay less."
  • "The pricing is very competitive and it's well worth the price."
  • More N-able Cove Data Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log… more »
    Top Answer:The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
    Top Answer:The initial setup of N-able Cove Data Protection was very easy.
    Top Answer:N-able Cove Data Protection is an averagely-priced product.
    Top Answer:N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement. The amount of time to get to the support engineers of the solution is too much, so the support team… more »
    Ranking
    15th
    out of 131 in Backup and Recovery
    Views
    5,245
    Comparisons
    3,571
    Reviews
    16
    Average Words per Review
    487
    Rating
    7.8
    8th
    out of 131 in Backup and Recovery
    Views
    4,382
    Comparisons
    2,405
    Reviews
    10
    Average Words per Review
    1,293
    Rating
    9.1
    Comparisons
    Also Known As
    StorageCraft ShadowProtect, StorageCraft Backup Analyzer
    N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
    Learn More
    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

    Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable. 

    The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control. 

    With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    Computer Depot, Leading Edge Computers, IT Logic Australia
    Top Industries
    REVIEWERS
    Construction Company22%
    Non Tech Company11%
    Wholesaler/Distributor6%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government7%
    Comms Service Provider7%
    Manufacturing Company7%
    REVIEWERS
    Comms Service Provider33%
    Computer Software Company33%
    University11%
    Sports Company11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider7%
    Educational Organization7%
    Real Estate/Law Firm7%
    Company Size
    REVIEWERS
    Small Business57%
    Midsize Enterprise20%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business90%
    Midsize Enterprise10%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise47%
    Buyer's Guide
    Arcserve UDP vs. N-able Cove Data Protection
    March 2024
    Find out what your peers are saying about Arcserve UDP vs. N-able Cove Data Protection and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Arcserve UDP is ranked 15th in Backup and Recovery with 40 reviews while N-able Cove Data Protection is ranked 8th in Backup and Recovery with 20 reviews. Arcserve UDP is rated 7.6, while N-able Cove Data Protection is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our Arcserve UDP vs. N-able Cove Data Protection report.

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    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.