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Most Helpful Review
Find out what your peers are saying about N-able Backup vs. Veeam Backup for Office 365 and other solutions. Updated: May 2021.
510,534 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution gives me the full insight without having to use other products, metrics, or reporting tools.""It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else.""It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator.""There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about.""The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size.""In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up.""Integration with Active Directory and the Azure platform make it a complete solution.""It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."

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"The most valuables feature is the alerts and monitoring that catches the failed backups.""The monitoring makes it very easy to check whether a backup has gone bad.""The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you.""It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward.""I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high.""We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.""The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page.""The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

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"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with.""I believe the solution is very scalable. We can continuously add mailboxes and sites.""The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer.""This is an easy-to-install easy-to-use solution for backing up Office 365 email.""I have used the technical support a few times and they've been reasonably helpful.""Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out.""It is easy to use and easy to recover files.""Backup and replication are the most valuable features."

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Cons
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker.""The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly.""I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have.""The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier.""There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support.""For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."

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"We would like to have better reporting.""Integration with a hybrid cloud is something that I found complicated.""A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that.""The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options.""The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is.""An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline.""We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since.""The recovery side, the restore side, could be a little more optimized."

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"They should improve the backup and restoration time.""You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want.""The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go.""While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use.""It would be a great improvement to be able to recover cover a VM straight to on-prem.""The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it.""Technical support could be improved.""In the next release, it should have direct export to tape drive abilities and NDMP support."

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Pricing and Cost Advice
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method.""It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."

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"The pricing of SolarWinds seems to be fair compared to the rest of the industry.""When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer.""There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

More N-able Backup Pricing and Cost Advice »

"I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers.""The pricing is middle-of-the-road compared with competing products.""I'm not sure about the price, but I think it could be lower.""The cost is a bit on the high side.""It is not the cheapest solution in the market.""The pricing model makes this solution more expensive than it needs to be.""This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution.""We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."

More Veeam Backup for Office 365 Pricing and Cost Advice »

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Questions from the Community
Top Answer: Integration with Active Directory and the Azure platform make it a complete solution.
Top Answer: I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but… more »
Top Answer: There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the… more »
Top Answer: The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up… more »
Top Answer: There is a basic product and pricing package. Clients can add on additional pricing for the local storage and hot… more »
Top Answer: Commercially, they offer the product in two different formats. There is the full imaging backup, and there is also an… more »
Top Answer: One of the main features of the solution is it is easy to use.
Top Answer: There is a license required for this solution and we pay annually.
Popular Comparisons
Also Known As
SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
Veeam Backup for Microsoft Office 365
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N-able
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Overview

Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.

Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.

N-able Backup is a cloud-first data protection service designed to help managed IT service providers and in-house IT pros back up and recover physical and virtual servers, workstations, business documents, and Microsoft 365 data. Cloud storage is included, with 30 data centers around the world, and archiving is included at no extra cost. N-able Backup's efficient architecture allows for more frequent backups and longer retention using the network bandwidth and storage capacity you already have. The unified multi-tenant console helps save time on routine backup administration, and the optional LocalSpeedVault provides for fast local recovery. 

Veeam Backup for Microsoft Office 365 allows you to mitigate the risk of losing access to email data and helps to ensure data Availability to Office 365 users. This helps organizations comply with the policies, requirements and regulations due to long‑term archival, fully functional search and granular restore capabilities. Since it is integrated with Veeam Backup & Replication, the solution can be used to back up hybrid cloud environments and migrate mailbox data between Exchange Online and on‑premises Exchange organizations.

https://www.veeam.com/backup-microsoft-office-365.html

Offer
Learn more about Metallic
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Sample Customers
Learn more at Metallic.io
Computer Depot, Leading Edge Computers, IT Logic Australia
Columbia Power & Water Systems
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider24%
Manufacturing Company5%
Government4%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider17%
Educational Organization15%
Construction Company6%
REVIEWERS
Government25%
Financial Services Firm13%
Wholesaler/Distributor13%
Logistics Company13%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider23%
Government5%
Educational Organization4%
Company Size
VISITORS READING REVIEWS
Small Business37%
Midsize Enterprise4%
Large Enterprise59%
REVIEWERS
Small Business89%
Midsize Enterprise11%
REVIEWERS
Small Business50%
Midsize Enterprise20%
Large Enterprise30%
Find out what your peers are saying about N-able Backup vs. Veeam Backup for Office 365 and other solutions. Updated: May 2021.
510,534 professionals have used our research since 2012.

N-able Backup is ranked 13th in Cloud Backup with 8 reviews while Veeam Backup for Office 365 is ranked 8th in Cloud Backup with 21 reviews. N-able Backup is rated 8.8, while Veeam Backup for Office 365 is rated 8.2. The top reviewer of N-able Backup writes "Drastically reduces the time spent on backup administration; we can manage every computer from one easy console". On the other hand, the top reviewer of Veeam Backup for Office 365 writes "Easy to back up company emails to the cloud and offers an easy ability to restore to the cloud". N-able Backup is most compared with Veeam Backup & Replication, Acronis Backup, Altaro VM Backup, Rubrik and MSP360 Backup, whereas Veeam Backup for Office 365 is most compared with AvePoint Cloud Backup, Dell EMC CloudBoost, Acronis Backup, Carbonite Server and Spanning SaaS Backup. See our N-able Backup vs. Veeam Backup for Office 365 report.

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