Compare N-able MSP Manager vs. Salesforce Service Cloud

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Ranking
32nd
out of 55 in Help Desk Software
Views
841
Comparisons
587
Reviews
0
Average Words per Review
0
Rating
N/A
Views
1,888
Comparisons
1,655
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
536,114 professionals have used our research since 2012.
Comparisons
Also Known As
SolarWinds LOGICnow, SolarWinds MSP Manager
Service Cloud
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Overview

Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.

  • Intuitive, lightweight ticketing with seamless RMM and N-central® platform integrations.
  • Painless time tracking with convenient timers and functionality for recurring tickets and appointments.
  • Closed-loop email with automatic ticket monitoring and routing, with a streamlined Microsoft 365 setup via OAuth.
  • Complete customer and knowledge management with a branded portal.
  • Accounting integrations with QuickBooks Online, QuickBooks Desktop, and Xero.

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

Offer
Learn more about N-able MSP Manager
Learn more about Salesforce Service Cloud
Sample Customers
Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Top Industries
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider21%
Manufacturing Company6%
Educational Organization6%
REVIEWERS
Manufacturing Company27%
Marketing Services Firm18%
Computer Software Company9%
Music Company9%
VISITORS READING REVIEWS
Computer Software Company43%
Comms Service Provider12%
Financial Services Firm6%
Government5%
Company Size
No Data Available
REVIEWERS
Small Business27%
Midsize Enterprise35%
Large Enterprise38%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
536,114 professionals have used our research since 2012.

N-able MSP Manager is ranked 32nd in Help Desk Software while Salesforce Service Cloud is ranked 4th in CRM Customer Engagement Centers. N-able MSP Manager is rated 0.0, while Salesforce Service Cloud is rated 0.0. On the other hand, N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, Freshdesk, JIRA Service Management and BMC Helix ITSM, whereas Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, Vlocity, JIRA Service Management and Astute Agent.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.