Mark VenettiDeputy Department Head at a import and exporter
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This is a premier product and it has been around for a long time."
"The solution is a highly mature product. Because of this, it can stand up to any other product on the market."
"What I would like to see is a simplified solution that is packaged better, where you can easily implement or turn on the functionality that you need."
"The solution needs to improve its reporting features. The user interface needs a lot of improvements."
"Don't get scared of the price tag because it's definitely worth it."
Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.
N-able MSP Manager is ranked 13th in Help Desk Software with 1 review while Serviceaide Intelligent Service Management is ranked 31st in Help Desk Software with 1 review. N-able MSP Manager is rated 10.0, while Serviceaide Intelligent Service Management is rated 6.0. The top reviewer of N-able MSP Manager writes "Real-time reporting helps determine when the network infrastructure needs review". On the other hand, the top reviewer of Serviceaide Intelligent Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Desk, Device42 and Freshdesk, whereas Serviceaide Intelligent Service Management is most compared with ServiceNow and Clarity SM.
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