We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.
N-able MSP Manager is ranked 32nd in Help Desk Software while Serviceaide Intelligent Service Management is ranked 30th in Help Desk Software with 1 review. N-able MSP Manager is rated 0.0, while Serviceaide Intelligent Service Management is rated 6.0. On the other hand, the top reviewer of Serviceaide Intelligent Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, Freshdesk, JIRA Service Management and Device42, whereas Serviceaide Intelligent Service Management is most compared with ServiceNow and Clarity SM.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.