Compare N-able MSP Manager vs. Serviceaide Intelligent Service Management

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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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509,820 professionals have used our research since 2012.
Ranking
32nd
out of 56 in Help Desk Software
Views
876
Comparisons
556
Reviews
0
Average Words per Review
0
Rating
N/A
30th
out of 56 in Help Desk Software
Views
266
Comparisons
122
Reviews
1
Average Words per Review
448
Rating
6.0
Popular Comparisons
Also Known As
SolarWinds LOGICnow, SolarWinds MSP Manager
Serviceaide ISM, Nimsoft Service Desk, CA Cloud Service Management
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Overview

Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.

  • Intuitive, lightweight ticketing with seamless RMM and N-central® platform integrations.
  • Painless time tracking with convenient timers and functionality for recurring tickets and appointments.
  • Closed-loop email with automatic ticket monitoring and routing, with a streamlined Microsoft 365 setup via OAuth.
  • Complete customer and knowledge management with a branded portal.
  • Accounting integrations with QuickBooks Online, QuickBooks Desktop, and Xero.
CA Cloud Service Management is an innovative Service Management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks.
Offer
Learn more about N-able MSP Manager
Learn more about Serviceaide Intelligent Service Management
Sample Customers
Longleaf Systems, ITproMedia, Choice Technology, Halski Systems, Allixo Technologies, Nettech, Concept Technology
Oakwood Systems Group
Top Industries
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider25%
Manufacturing Company9%
Government6%
REVIEWERS
Financial Services Firm25%
Healthcare Company25%
Marketing Services Firm13%
Educational Organization13%
Company Size
No Data Available
REVIEWERS
Small Business20%
Midsize Enterprise7%
Large Enterprise73%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: June 2021.
509,820 professionals have used our research since 2012.

N-able MSP Manager is ranked 32nd in Help Desk Software while Serviceaide Intelligent Service Management is ranked 30th in Help Desk Software with 1 review. N-able MSP Manager is rated 0.0, while Serviceaide Intelligent Service Management is rated 6.0. On the other hand, the top reviewer of Serviceaide Intelligent Service Management writes "A fairly stable solution that’s highly mature, but has a poor user interface". N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, Freshdesk, JIRA Service Management and Device42, whereas Serviceaide Intelligent Service Management is most compared with ServiceNow and Clarity SM.

See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.