We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Earn 20 points
Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.
N-able MSP Manager is ranked 32nd in Help Desk Software while Spiceworks is ranked 8th in Help Desk Software with 5 reviews. N-able MSP Manager is rated 0.0, while Spiceworks is rated 8.4. On the other hand, the top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, Freshdesk, JIRA Service Management and BMC Helix ITSM, whereas Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, Nagios Core and ServiceNow.
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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.